文章摘要
许若飞,李永锋,朱丽萍.基于SHERPA和FMEA的老年人医疗APP交互设计研究[J].包装工程,2019,40(4):213-220
基于SHERPA和FMEA的老年人医疗APP交互设计研究
Interaction Design of the Elderly Medical APP Based on SHERPA and FMEA
投稿时间:2018-09-24  修订日期:2019-02-20
DOI:10.19554/j.cnki.1001-3563.2019.04.035
中文关键词: 交互设计  SHERPA  FMEA  医疗APP  老年人
英文关键词: interaction design  SHERPA  FMEA  medical APP  the elderly
基金项目:教育部人文社会科学研究青年基金项目(15YJCZH245)
作者单位
许若飞 江苏师范大学徐州 221116 
李永锋 江苏师范大学徐州 221116 
朱丽萍 江苏师范大学徐州 221116 
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中文摘要:
      目的 关爱老年人身体健康,设计适合老年人使用的医疗APP。方法 提出基于SHERPA和失效模式与效应分析(FMEA)的方法,先成立专家小组绘制医疗APP层次任务分析图,进行SHERPA分析,随后运用失效模式与效应分析找出APP潜在失效模式,计算风险优先数值,然后针对需要改善的失效模式进行设计改良,最终对改良后的APP进行结果验证。结论 将SHERPA和FMEA方法应用于老年人医疗APP,可以对任务的每一步骤进行错误预测,尽早发现问题,采取改善措施,体现了对老年人的人性化关怀,使他们在操作过程中获得良好的交互体验。
英文摘要:
      The work aims to care for health of the aged, and to design the medical APP that is suitable for the elderly people to use. Failure Mode and Effects Analysis based on SHERPA analysis was put forward. Firstly, an expert group was established to make the graph of Hierarchical Task Analysis used in the medical APP. Then, Failure Mode and Effects Analysis was used to find out the potential Failure Mode of the APP, and to calculate Risk Priority Number. The Mode which was needed to be reformative was improved. Last, the result of the improved APP was verified. SHERPA and FMEA are applied in the elderly-use medical APP to predicate mistakes that may appear in every step of a mission. This is helpful for detecting problems, and taking steps to deal with the problems, which demonstrates the humanitarian care for aged people, and can make them acquire a benign interactive experience when using the APP.
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