| 李晓英,熊晨昕.基于介助老人需求的无障碍洗浴产品设计研究[J].包装工程,2024,45(14):137-148. |
| 基于介助老人需求的无障碍洗浴产品设计研究 |
| Design of Barrier-free Bathing Products Based on Needs of the Assisted Elderly |
| 投稿时间：2024-02-19 |
| DOI：10.19554/j.cnki.1001-3563.2024.14.014 |
| 中文关键词: 介助老人 用户需求 老年洗浴产品 层次分析法 用户旅程图 |
| 英文关键词: assisted elderly user needs bathing product for the elderly analytic hierarchy process user journey map |
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| 中文摘要: |
| 目的 为介助老人设计出更加符合他们的真实需求的洗浴产品，增强介助老人洗浴时的体验感和满意度，提高介助老人生活质量。方法 首先通过问卷调查法和访谈法等方式获取用户的原始需求;其次绘制用户旅程图对轮椅老人的洗浴行为路径进行深度分析，挖掘其中的隐藏需求，再利用KJ法对需求进行归类，得到用户需求的层次化结构;再次使用层次分析法(AHP)对需求点进行权重计算;最后将设计要素按照主次进行划分并转化为对应功能，生成设计方案。结果 根据用户旅程图和AHP精准定位介助老人洗浴产品中的关键需求，并设计出了符合用户需求的洗浴产品，提高了用户的满意度。结论 通过用户旅程图和AHP的结合，以介助老人洗浴产品为对象进行研究，验证了该设计方法的有效性，为老年人洗浴产品的设计和研究提供了参考。 |
| 英文摘要: |
| The work aims to design a bathing product for the assisted elderly that is more in line with their real needs, to enhance the experience and satisfaction of the assisted elderly during bathing and improve the quality of life of the assisted elderly. Firstly, the original needs of users were obtained through questionnaire survey method and interview method. Secondly, a user journey map was drawn to analyze the bathing behavior path of the elderly requiring wheelchairs in depth and excavate their hidden needs. Then, the KJ method was used to categorize the needs and get the hierarchical structure of user needs. Next, the weights of the need points were calculated by the Analytic Hierarchy Process (AHP). Finally, the design elements were divided and transformed into corresponding functions according to the priority to generate the design solution. Based on the user journey map and AHP, the key needs of the assisted elderly for the bathing product were precisely located, and the bathing product was designed to meet the needs of the users, improving their satisfaction. Through the combination of user journey map and AHP, the design method is validated by taking the bathing product for the assisted elderly as the object of research, which provides a reference for the design and research of the bathing product for the elderly. |
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