引用本文:石元伍,严晗.基于KANO模型和TRIZ理论的失能老人社区护理床设计研究[J].包装工程,2025,46(10):139-148.
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基于KANO模型和TRIZ理论的失能老人社区护理床设计研究
石元伍,严晗
湖北工业大学,武汉 430068
摘要:
目的 为社区养老的失能老人提供一套便利舒适的护理床产品设计方案。方法 针对社区老人护理床产品与目标群体进行分析后整理出用户需求。再基于用户需求进行问卷设计。通过KANO模型对用户需求进行筛选并衡量需求的优先级,确定产品功能定位。运用TRIZ理论分析功能中出现的矛盾问题,将其转化成相对应的技术,形成矛盾矩阵,再通过相对应的发明原理解决问题。通过建模渲染形成最终的创新设计方案。结果 对用户的需求进行优化筛选之后,得出具体需求并在设计实践中以模块化组合拼装、减少褥疮、小桌板吃饭、通用型设备接口、模块化如厕、模块化洗头等多功能要素进行社区护理床产品设计。结论 通过KANO模型和TRIZ理论精准提取用户需求并合理优化设计功能中出现的矛盾问题,从失能半失能老人与护理人员双视角出发,对应社区养老场景,有助于提升社区护理床的功能性、便捷性并为其提供新的设计思路与参考。
关键词:  社区养老  失能,老人  护理床  KANO模型  TRIZ理论
DOI:10.19554/j.cnki.1001-3563.2025.10.014
分类号:
基金项目:
Design of Community Care Beds for the Disabled Elderly Based on KANO Model and TRIZ Theory
SHI Yuanwu, YAN Han
(Hubei University of Technology, Wuhan 430068, China)
Abstract:
The work aims to provide a set of convenient and comfortable care bed product design program for the disabled elderly in the community. The user needs were sorted out after analysis on the products and target groups of community beds for the elderly. Then, based on the user needs, the questionnaire was designed. Through the KANO model, the user needs were screened out and the priority of the needs was measured, to determine the function positioning of the product. TRIZ theory was used to analyze the contradictory problems in the function, transform the problems into corresponding technologies, form the contradiction matrix, and then solve the problems through corresponding invention principles. Finally, the final innovative design scheme was formed through modeling and rendering. After the optimization and screening of the user needs, the specific needs were obtained and in the design practice, multi-functional elements such as modular combination and assembly, reduction of bedsores, small table board for dining, universal equipment interface, modular toilet, and modular hair washing were adopted for the design of community bed products. Through the KANO model and TRIZ theory, the user needs have been accurately extracted and the contradictory problems in the design function have been rationally solved. Corresponding to the community elderly care scenarios from the dual perspectives of the disabled and semi-disabled elderly and the caregivers, it helps to improve the functionality and convenience of the community care beds and provides new design ideas and references.
Key words:  community elderly care  disabled  elderly  care beds  KANO model  TRIZ theory

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