| 摘要: |
| 目的 运用Kano模型结合粗细粒度分析，确定用户对猫爬架个性化需求的优先级，设计一款符合用户个性化需求的猫爬架。方法 对用户进行需求调研，将用户的需求项目进行粗细粒度分类，明确猫爬架个性化设计需求体系，采用Kano模型和Better-Worse系数对粗粒度类型进行分类，进而引入需求敏感度指标，将粗粒度需求项目进行优先级分析。再对细粒度需求项目采用李克特量表、限选多选题及排序题进行调研，以挖掘明确的细粒度需求和用户喜好，最终形成猫爬架个性化设计的策略和方案实践。结果 猫爬架设计粗粒度需求优先级首先是休息与活动功能、美观协调、收纳功能，其次是空间占用、趣味互动。个性化设计需求主要体现在以上几点的细粒度需求方面。结论 通过Kano模型结合粗细粒度分类的拓展研究，使猫爬架需求分析流程更加准确、完善，结合粗细粒度需求分类的分析，为猫爬架产品设计提供了基本和个性化兼顾的参考价值，有助于聚焦目标用户所需的个性化设计要素。 |
| 关键词: 猫爬架 定制化 Kano模型 粗细粒度 |
| DOI：10.19554/j.cnki.1001-3563.2025.10.022 |
| 分类号: |
| 基金项目:2024年浙江省高等学校国内访问工程师校企合作项目(FG2024029) |
|
| Personalized Design of Multi-granular Cat Climbing Frame Based on Kano Model |
|
WU Xia1, LU Chunfu2, XING Jiaman3
|
|
(1. Jinhua University of Vocational Technology, Zhejiang Jinhua 321016, China;2. Zhejiang University of Technology, Hangzhou 310014, China;3. Ningbo University of Technology, Zhejiang Ningbo 315211, China)
|
| Abstract: |
| The work aims to determine the priority of user's personalized demands for cat climbing frames using the Kano model combined with coarse-grained and fine-grained analysis, and design a cat climbing frame that meets user's personalized demands. User demands were surveyed, and the user's demand items were classified into coarse-grained and fine-grained categories. The personalized design demands of the cat climbing frame were clarified, and the coarse-grained types were classified using the Kano model and the Better-Worse coefficient. The priority of the coarse-grained demand items was then analyzed using the demand sensitivity index. The fine-grained demand items were surveyed using the Likert scale, limited multiple-choice questions, and ranking questions to dig out explicit fine-grained demands and user preferences, and finally a strategy and solution for the personalized design of the cat climbing frame were implemented. The coarse-grained demands for cat climbing frame design prioritized resting and activity functions, aesthetic coordination, storage functions, followed by space occupation, and fun interaction. While personalized design demands were mainly reflected in fine-grained demands. By combining the Kano model with the coarse-grained and fine-grained classification, the cat climbing frame demand analysis process is made more accurate and comprehensive. The analysis of coarse-grained and fine-grained demand classification provides basic and personalized reference value for the design of cat climbing frames, which helps focus on the personalized design elements required by the target users. |
| Key words: cat climbing frame customization Kano model coarse-grained and fine-grained |
