基于STAMP的民航进餐推车人因设计

徐江华, 郭慧凌

包装工程(设计栏目) ›› 2022, Vol. 43 ›› Issue (10) : 283-292.

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包装工程(设计栏目) ›› 2022, Vol. 43 ›› Issue (10) : 283-292. DOI: 10.19554/j.cnki.1001-3563.2022.10.034

基于STAMP的民航进餐推车人因设计

  • 徐江华1, 郭慧凌2
作者信息 +

Human Factors Design of Civil Aviation Dining Cart Based on STAMP

  • XU Jiang-hua1, GUO Hui-ling2
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文章历史 +

摘要

目的 为解决空乘人员因工作负荷大、工作环境颠簸易发生碰撞事故等导致患肌肉骨骼病概率逐年上涨的问题,对民航进餐推车造型设计过程进行研究。方法 确定民航进餐推车系统中的安全约束,构建基于层级模式的民航进餐推车事故风险控制—人因模型;识别控制模型中潜在的不安全控制行为,采用层次分析法对这些行为的综合权重值进行计算并排序;运用虚拟仿真软件进行人因分析与设计优化,得到最优方案。结果 通过民航进餐推车设计实践,验证该方法的可行性与有效性。结论 在民航进餐推车设计过程的前期,引入STAMP模型和人因工程理论,可提升空乘人员在进餐推车服务过程中的安全性与舒适性,为研制符合空乘人员行为方式的新型民航进餐推车提供新的思路。

Abstract

The paper aims to solve the problem that the probability of flight attendants suffering from musculoskeletal diseases increases year by year due to heavy workload and bumpy working environment, and to study the modeling design process of civil aviation dining cart. The safety constraints in the civil aviation dining cart system are determined and the accident risk control-human factor model of the civil aviation dining cart based on the hierarchical model is built; potential unsafe control behaviors in the control model are identified, and the comprehensive weight values of these behaviors are calculated and sorted by AHP. The virtual simulation software is used for human factor analysis and design optimization, and the optimal scheme is obtained. Through the design practice of civil aviation dining cart, the feasibility and effectiveness of this method are verified. By introducing the STAMP model and human factors engineering theory into the preliminary design process of civil aviation dining cart, the safety and comfort of flight attendants in using dining cart for service can be improved, which provides a new idea for developing a new type of civil aviation dining cart that conforms to flight attendants' behavior.

关键词

系统理论事故模型和过程;人因工程;民航进餐推车;安全性;事故预防

Key words

STAMP; human factors engineering; civil aviation dining cart; security; accident prevention

引用本文

导出引用1
徐江华, 郭慧凌. 基于STAMP的民航进餐推车人因设计[J]. 包装工程. 2022, 43(10): 283-292 https://doi.org/10.19554/j.cnki.1001-3563.2022.10.034
XU Jiang-hua, GUO Hui-ling. Human Factors Design of Civil Aviation Dining Cart Based on STAMP[J]. Packaging Engineering. 2022, 43(10): 283-292 https://doi.org/10.19554/j.cnki.1001-3563.2022.10.034

基金

2020年度上海艺术科学规划项目一般项目(YB2020F02)

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