社区适老化服务质量控制理论现状研究进展及展望

陈浩彬, 李明杰, 朱可, 曾乔加, 陈睿, 牛亚峰

包装工程(设计栏目) ›› 2025, Vol. 46 ›› Issue (6) : 16-35.

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包装工程(设计栏目) ›› 2025, Vol. 46 ›› Issue (6) : 16-35. DOI: 10.19554/j.cnki.1001-3563.2025.06.002

社区适老化服务质量控制理论现状研究进展及展望

  • 陈浩彬, 李明杰, 朱可, 曾乔加, 陈睿, 牛亚峰
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Research Progress on the Current Situation and Prospect of Quality Control Theory and System for Community-based Aging Services

  • CHEN Haobin, LI Mingjie, ZHU Ke, ZENG Qiaojia, CHEN Rui, NIU Yafeng
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摘要

目的 对社区适老化服务质量控制理论及体系现状进行梳理和综述。方法 从社区适老化服务国内外模式、质量控制现状以及质量控制理论方法等方面,对社区适老化服务质量控制体系的问题进行了探讨。结果 总结了已有的社区适老化服务质量控制研究,提出了构建基于需求研究的质量评价和控制的跨学科分析架构的建议。结论 总结指出加强服务模式创新、质量测量技术应用等是满足老年人多样化需求和服务质量提升现实要求的研究重点和方向,对实现我国社区适老化服务质量控制水平提升具有重要的时代意义。

Abstract

The work aims to sort out and synthesize the current situation of the quality control theory and system for community-based aging services. The issues of quality control system for community-based aging services were discussed from the levels of Chinese and international models, current status of quality control, and theoretical methods of quality control of community-based aging services. The existing research on quality control of community-based aging services was summarized, and suggestions were made to build an interdisciplinary analytical framework for the formation of quality evaluation and control based on the exploration of needs. It is pointed out that strengthening the innovation of service model and the application of quality measurement technology is the focus and direction of research in the face of the diversified needs of the elderly and the reality of service quality improvement, which is of great significance to the realization of the improvement of the quality control level of community-based aging services in China.

关键词

社区适老化服务;质量控制;质量控制理论;研究框架

Key words

community-based aging services; quality control; quality control theory; research framework

引用本文

导出引用1
陈浩彬, 李明杰, 朱可, 曾乔加, 陈睿, 牛亚峰. 社区适老化服务质量控制理论现状研究进展及展望[J]. 包装工程. 2025, 46(6): 16-35 https://doi.org/10.19554/j.cnki.1001-3563.2025.06.002
CHEN Haobin, LI Mingjie, ZHU Ke, ZENG Qiaojia, CHEN Rui, NIU Yafeng. Research Progress on the Current Situation and Prospect of Quality Control Theory and System for Community-based Aging Services[J]. Packaging Engineering. 2025, 46(6): 16-35 https://doi.org/10.19554/j.cnki.1001-3563.2025.06.002

基金

国家重点研发计划(2022YFF0607000)

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