目的 为应对当下社会中老年群体普遍存在的记忆力减退、高认知负荷与数字交互障碍等多重挑战,本研究集成核心记忆、辅助性健康提醒与安全保障功能于一体,致力于为老年群体提供固化记忆的有效产品。方法 基于Kano模型进行老年社区访谈,提炼老年群体初始需求优先级,确立记忆功能的期望属性,以及辅助性健康与安全保障功能的必备属性,采用多模态融合策略和视觉语言导向原则,构建物理按键、语音交互主导及健康功能集成的产品设计框架。结果 产品能够为认知功能自然退化的老年人提供辅助记忆,以佩戴式终端的形式构建覆盖日常生活与应急响应的闭环服务体系,可有效地作为重要的认知支持工具。结论 产品赋能老年人便捷地记录并表达个人叙事与情感,不仅提升了其自我效能感,而且赋予了老年群体深层次的生命价值感。
Abstract
To address multiple challenges prevalent among the elderly group in contemporary society, including general memory decline, high cognitive load, and digital interaction barriers, the work aims to integrate core memory-assisting functions, supplementary health reminders, and safety guarantee features to develop an effective memory consolidation product for the elderly. The Kano model was employed to conduct interviews in elderly communities, prioritize the initial needs of the elderly, identify memory-assisting functions as expected attributes, and classify supplementary health and safety guarantee functions as must-have attributes. Further, by adopting a multimodal fusion strategy and the principle of visual language guidance, a product design framework characterized by physical buttons, voice interaction-centric operation, and integrated health functions was established. This product was capable of providing memory assistance for the elderly with naturally declining cognitive functions, establishing a closed-loop service system encompassing daily life and emergency response in the form of a wearable terminal to function as an effective and crucial cognitive support tool. This product can empower the elderly to conveniently record and express personal narratives and emotions, thereby enhancing their self-efficacy and endowing them with a profound sense of life value.
关键词
Kano模型 /
多模态理论 /
老年群体 /
记忆辅助
Key words
Kano model /
multimodality theory /
elderly group /
memory assistance
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基金
2025年西南民族大学中央高校基本科研业务费专项资金（2025SYJSCX07）
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