集成模糊Kano模型和余弦相似度的顾客需求满意度测评
刘大帅, 张杰, 徐伟杰, 赵宇
Evaluation of Customer Demand Satisfaction by Integrating Fuzzy Kano Model and Cosine Similarity
LIU Da-shuai, ZHANG Jie, XU Wei-Jie, ZHAO Yu
包装工程(设计栏目)
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2022, (14): 166
-171
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DOI: 10.19554/j.cnki.1001-3563.2022.14.019