Fault Expression of Home Robot Vacuum Based on Emotional Interaction

HAO Cen-jun, HE Ren-ke, YIN Lu, MA Ke

Packaging Engineering ›› 2022, Vol. 43 ›› Issue (2) : 98-105, 115.

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PDF(1714 KB)
Packaging Engineering ›› 2022, Vol. 43 ›› Issue (2) : 98-105, 115. DOI: 10.19554/j.cnki.1001-3563.2022.02.013

Fault Expression of Home Robot Vacuum Based on Emotional Interaction

  • HAO Cen-jun, HE Ren-ke, YIN Lu, MA Ke
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Abstract

This paper is to discuss the design requirements of emotional fault expression in home robot vacuum in view of the existing fault reporting strategies of home robot vacuum. Through user interviews, the user's emotional design requirements of the home robot vacuum in fault expression are obtained, and the Kano model is used to analyze them, and the corresponding analysis and discussion are carried out according to the relevant results. This paper studies the interaction design requirements of the home robot vacuum in four aspects:framework structure, function service, operation feedback and visual effect, and carries out user satisfaction index and four quadrant analysis. Through the above methods, the user's expectations and requirements for the home robot vacuum in fault expression are obtained. They focus on the reliability and ease of use of the home robot vacuum in fault expression, hope to have appropriate interactive guidance and emotional expression, and have great expectations for the unity of interface vision and the convenience of operation process.

Key words

emotional interaction; home robot vacuum; fault representation; Kano model

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HAO Cen-jun, HE Ren-ke, YIN Lu, MA Ke. Fault Expression of Home Robot Vacuum Based on Emotional Interaction[J]. Packaging Engineering. 2022, 43(2): 98-105, 115 https://doi.org/10.19554/j.cnki.1001-3563.2022.02.013
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