Aiming at the problem that the existing desks have a wide range of functions but cannot meet the needs of users, the Kano model is used to analyze the attributes of user’s functional needs for desks, to assist in evaluating the impact of related functions on user satisfaction, and to guide the functional improvement design of the desk based on this. First, user feedback was collected through desktop research and user interviews to refine the user’s functional needs points for the desk; secondly, Kano questionnaires is compiled and collected based on functional needs points, and the functional attributes are screened and classified with the help of Kano evaluation results; finally, combined with Better-Worse coefficient analysis, a quartile chart is constructed to clarify the priority of users’ functional requirements.Accurately locate the functional design elements of the desk, and design the functional improvement of the desk to improve user experience and satisfaction. From the perspective of user needs, the use of Kano model analysis method can intuitively show the user’s need for various functions of the desk, provide key directions for the improvement of desk design, and provide reference for research on user needs of similar products.