Characteristics and Measurement Methods of User Experience in Intelligent Era

WANG Qing-ju, WU Ping, FAN Jie-yun, YU Zhao-quan, GAO Ying

Packaging Engineering ›› 2022, Vol. 43 ›› Issue (4) : 142-146.

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PDF(279 KB)
Packaging Engineering ›› 2022, Vol. 43 ›› Issue (4) : 142-146. DOI: 10.19554/j.cnki.1001-3563.2022.04.016

Characteristics and Measurement Methods of User Experience in Intelligent Era

  • WANG Qing-ju1, WU Ping2, FAN Jie-yun2, YU Zhao-quan2, GAO Ying2
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Abstract

This paper aims to provide new technical research ideas for user experience measurement methods by analyzing the characteristics of intelligent systems and products and the measurement methods of user experience in the intelligent era. Based on the user-centered design theory, by describing the user experience characteristics, standards and requirements of system and product design in the intelligent era, the research on user experience of intelligent systems or products integrating new technological features were introduced in various fields and the idea of people-oriented driven by innovative design was highlighted. Meanwhile, the requirements of human-computer interaction were analyzed in the whole life cycle of products, and the function and application of a new quantitative and objective user experience measurement method with multi-channel data synchronization technology were described. It is concluded that the products and systems in the era of intelligence not only embody the dominance of intelligent technology but also emphasize the combination of user experience in the whole life cycle of products and measurement methods integrating advanced technologies, which promotes the innovation of measurement methods for user experience research, enhances the social demand value of systems or products, and is of great significance for realizing the strategy of customer experience.

Key words

user experience; intelligent product; innovative design; multi-channel data synchronization

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WANG Qing-ju, WU Ping, FAN Jie-yun, YU Zhao-quan, GAO Ying. Characteristics and Measurement Methods of User Experience in Intelligent Era[J]. Packaging Engineering. 2022, 43(4): 142-146 https://doi.org/10.19554/j.cnki.1001-3563.2022.04.016
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