The design of age-appropriate products in elderly facilities is an important content in the aged environment research system. The satisfaction of the elderly group is an important basis for judging the design quality. The paper aims to investigate and evaluate the satisfaction of age-appropriate products for elderly facilities, and put forward suggestions for the age-appropriate products optimization. The evaluation index system for age-appropriate products satisfaction based on sentiment words was established by collecting and screening sensitive words and using analytic hierarchy process. The questionnaire design was determined based on SPSS factor analysis, and indicator weights were calculated. Then the elderly satisfaction was evaluated using fuzzy comprehensive evaluation method for an elderly facility in Shanghai. The elderly population is basically satisfied with age-appropriate products of elderly facilities. By Pearson correlation coefficient analysis, significant factors affecting the elderly population satisfaction are found, and the optimal design direction based on it is explored. The research results are expected to promote the design thinking and improvement of age-appropriate products.