Design of Data-driven Smart Healthcare Product-Service System

HU Ying, ZHOU Zi-han, CHEN Duo-yi, WANG Hui-ying, HE Li-juan, YUAN Wei-wei

Packaging Engineering ›› 2022, Vol. 43 ›› Issue (24) : 28-38.

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Packaging Engineering ›› 2022, Vol. 43 ›› Issue (24) : 28-38. DOI: 10.19554/j.cnki.1001-3563.2022.24.004

Design of Data-driven Smart Healthcare Product-Service System

  • HU Ying1, ZHOU Zi-han1, CHEN Duo-yi1, WANG Hui-ying1, HE Li-juan2, YUAN Wei-wei2
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Abstract

The work aims to explore the framework of a data-driven smart product-service system for the healthcare field, to drive value creation with data and provide theoretical guidance for new healthcare system solutions. Through literature research and typical case analysis, the current status and challenges of healthcare services were outlined, and the development of smart product-service systems was sorted out. Through consolidation of literature, the smart product- service system data for healthcare was summarized and classified, and a four-dimensional data-driven framework for design of smart healthcare product service systems was constructed based on "product-service-environment-user", with the specific data-driven paradigm and value co-creation process detailed in the context of representative healthcare product cases. The smart product-service system has great potential for research in the healthcare field. The digitization of business processes and services, combined with the emergence of new information communication technologies, makes information integration and innovation possible. Through the integration and innovation of information, the massive amount of data in healthcare scenarios can be brought into greater potential value. The data-driven smart product-service system design framework lays a foundation for research and development of design strategies and methods in this field, and provides some theoretical support and guidance for design practice of data-driven intelligent medical product service systems.

Key words

smart product-service system; smart healthcare; data-driven; value creation

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HU Ying, ZHOU Zi-han, CHEN Duo-yi, WANG Hui-ying, HE Li-juan, YUAN Wei-wei. Design of Data-driven Smart Healthcare Product-Service System[J]. Packaging Engineering. 2022, 43(24): 28-38 https://doi.org/10.19554/j.cnki.1001-3563.2022.24.004
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