In view of the precision and specialization of community rehabilitation exercise services, exercise evaluation and exercise feedback are focused to improve the public service experience of community rehabilitation exercise and enhance the effect of rehabilitation.Taking Beidaihe International Health City surrounding communities as an example, WSR method was used to analyze the physical, moral and human aspects of rehabilitation exercise, the functional objectives of precision and professionalism of rehabilitation exercise were defined, and the three service processes of guidance, interaction and feedback were obtained by analogy analysis. User needs were collected and weight analysis was conducted through AHP.The two important needs of rehabilitation exercise evaluation and exercise feedback were obtained, and the service mechanism was elaborated respectively. Based on the three service processes, the soft platform framework of community rehabilitation exercise public service was established by connecting online and offline, linking family- community-hospital. Centering on user behavior, the soft platform service process was formed, and the test version of user online app was completed. The feasibility of rehabilitation public service soft platform was verified by fuzzy comprehensive evaluation method, which provided new methods and suggestions for community rehabilitation management service and new ideas for innovative design of intelligent equipment.