Hospice Care Service Design for Multi-dimensional Collaborative Needs Model

ZHANG Fang-lan, ZHANG Jun-yao, JI Wen-jia, JIA Yu-ting, WANG Qi, MENG Ze-xi

Packaging Engineering ›› 2022, Vol. 43 ›› Issue (24) : 118-124.

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Packaging Engineering ›› 2022, Vol. 43 ›› Issue (24) : 118-124. DOI: 10.19554/j.cnki.1001-3563.2022.24.013

Hospice Care Service Design for Multi-dimensional Collaborative Needs Model

  • ZHANG Fang-lan, ZHANG Jun-yao, JI Wen-jia, JIA Yu-ting, WANG Qi, MENG Ze-xi
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Abstract

This study aims to ensure the quality of life for elderly hospice patients and reduce the burden of family members and medical staff. Based on the existing community care model for the elderly in China, the design of localized home hospice care service is proposed. Through the interview of patients, family members, and medical staff, with the help of NVivo coding analysis and demand importance level analysis, a multi-dimensional collaborative demand model and service blueprint for home hospice care are constructed. A community-based home hospice service model has been established based on the service blueprint. This paper sorts out four-stage development characteristics of home hospice care and proposed the concept of shared aids and community-wide shared aids rental services. Finally, the feasibility of the proposed model and method is verified by the design of a shared care assistance robot.

Key words

hospice care; multidimensional requirements; service design; home

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ZHANG Fang-lan, ZHANG Jun-yao, JI Wen-jia, JIA Yu-ting, WANG Qi, MENG Ze-xi. Hospice Care Service Design for Multi-dimensional Collaborative Needs Model[J]. Packaging Engineering. 2022, 43(24): 118-124 https://doi.org/10.19554/j.cnki.1001-3563.2022.24.013
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