Design of Community "Medical and Health Care" Symbiosis Service System Based on Symbiosis Theory

SHI Yuan-wu, XIANG Liang-wei, LIU Xia, LIU Jie

Packaging Engineering ›› 2023, Vol. 44 ›› Issue (6) : 74-83, 143.

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Packaging Engineering ›› 2023, Vol. 44 ›› Issue (6) : 74-83, 143. DOI: 10.19554/j.cnki.1001-3563.2023.06.008

Design of Community "Medical and Health Care" Symbiosis Service System Based on Symbiosis Theory

  • SHI Yuan-wu1, XIANG Liang-wei1, LIU Xia1, LIU Jie2
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Abstract

The work aims to change the current situation of disordered and fragmented medical resources for the elderly, so that the related elderly care services can be integrated and developed, forming a continuous, multi-integrated and closed-loop elderly health service chain. Based on the symbiosis theory, the symbiotic logic among medical treatment, rehabilitation, health care, and nursing care services was discussed. Combined with the three elements of the symbiosis theory, an in-depth analysis was conducted to make the symbiosis units (service providers) interdependent and mutually beneficial. Finally, driven by the service design thinking and relying on the "Internet +" technology, a symbiosis service system was integrated and constructed. The intervention of the symbiosis theory breaks the information barriers of service providers and enables them to develop in a unified direction, which can avoid waste caused by overlapping resources and achieve the system benefit of "1+1>2". At the same time, the construction of the community "medical and health care" service symbiosis system based on the symbiosis theory brings new reference and development directions for the integration and embedding of other elderly care service resource modules (clothing, food, housing, transportation, etc.).

Key words

service design; medical; health; symbiosis theory; community "embedded" elderly care services

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SHI Yuan-wu, XIANG Liang-wei, LIU Xia, LIU Jie. Design of Community "Medical and Health Care" Symbiosis Service System Based on Symbiosis Theory[J]. Packaging Engineering. 2023, 44(6): 74-83, 143 https://doi.org/10.19554/j.cnki.1001-3563.2023.06.008
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