Outdoor Tea Set Design Based on Kano Demand Model

WANG Jian, WU Jian-tao, LI Jia-min

Packaging Engineering ›› 2023, Vol. 44 ›› Issue (8) : 178-184.

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PDF(2769 KB)
Packaging Engineering ›› 2023, Vol. 44 ›› Issue (8) : 178-184. DOI: 10.19554/j.cnki.1001-3563.2023.08.018

Outdoor Tea Set Design Based on Kano Demand Model

  • WANG Jian1, WU Jian-tao2, LI Jia-min3
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Abstract

The work aims to increase the pleasure of consumers in drinking tea in outdoor activities, explore a design and development process of outdoor tea sets based on the Kano model on the premise of meeting practicality, to quickly locate user requirements. Sampling survey and case analysis were conducted to conduct in-depth analysis of the current outdoor tea set problems to clarify the user's feeling in using the product. In order to further explore the design goals, the tea drinking experience process was visualized by establishing a user experience journey map. Guided by the three design dimensions of functional attributes, appearance attributes and safety attributes, based on the Kano model and user satisfaction index (SI) and dissatisfaction index (DSI), hierarchical classification and key improvement directions of requirements were achieved. With the help of 3D printing technology and user evaluation, the usability of the product solution was verified, and the design was revised and improved according to the feedback expectations of the user evaluation. Based on the previous basic research, through the combination of user research method, Kano model and 3D printing, a tea set design model based on user's attractive quality requirements, expected quality requirements and must-have quality requirements was constructed. Through the extended research of Kano model, the overall concept of tea set design can be realized in design analysis of outdoor tea sets. It is conducive to promoting the market transformation of concept products.

Key words

outdoor tea set; user research; kano demand model; usability testing; design refinement

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WANG Jian, WU Jian-tao, LI Jia-min. Outdoor Tea Set Design Based on Kano Demand Model[J]. Packaging Engineering. 2023, 44(8): 178-184 https://doi.org/10.19554/j.cnki.1001-3563.2023.08.018
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