The work aims to explore new models for community physical examination, construct a new design framework for community physical examination services and enhance the quality of community physical examination services. The current status of physical examinations for residents in China and abroad was investigated through literature research. The community residents' requirements for physical examination were summarized through user interviews and questionnaires, and the user journey maps were created. The prioritization of the 12 needs for physical examination of community residents was obtained by the Kano model. The community physical examination service system was built with the service blueprint. The processes of community residents' physical examination were sorted out and the design of the community residents' physical examination cabin and its application software were completed through both offline and online usage scenarios, satisfying the diverse physical examination needs of community residents. The Kano model can effectively analyze the priority of community residents' functional requirements for the physical examination cabin. The design strategy analysis and design practice of the community physical examination system are completed based on the service design concept, which can provide convenient and fast physical examination services for community residents, and is of great significance for improving the happiness index of community residents' lives.