The work aims to enhance the satisfaction of highway management personnel when using emergency intelligent systems and have a better user experience. Firstly, based on the demands of emergency management work on highways, task flow charts and user experience maps were drawn to obtain the basic demands of users. Secondly, the Kano AHP model was applied to obtain the weight of core demands, and then a QFD quality house model was established between user demands and design elements based on the weight of core demands to quantify key design requirements, and provide guidance for scheme design. Finally, the effectiveness of interface design was evaluated through eye movement experiments and SUS scales. When users operated the interface of the safety emergency management system, they needed to focus on four important modules:emergency, command and dispatch, hidden danger investigation and risk management and control from the aspects of character recognition, data legibility, interface simplicity and interaction unity. In conclusion, by drawing a user experience map combined with the Kano-AHP-QFD model research method, the user experience of the interface management system can be effectively improved. The research results can provide reference for the subsequent optimization of the interface design of the highway safety emergency intelligent management system.