Abstract
The work aims to sort out the user experience measurement scales and summarize the methods of user experience emotion measurement and emotion recognition. Through the research methods of investigation, literature research and example analysis, the classic literature and research data related to user experience in China and abroad were investigated, the existing research results and development process were sorted out and analyzed from two aspects of subjective emotion measurement and objective data identification of user experience, and the measurement methods and reasonable evaluation methods suitable for designing products were summarized. Designers can know the "cognitive friction" between products that fail to meet expectations and users through user experience measurement, thus improving product quality. The current measurement characteristics and many measurement methods of user experience are sorted out, including PAD emotion scale, PANAS and SAM scale, and emotion recognition methods based on objective data, such as eye tracking detection, facial expression recognition, electrocorticogram, electroencephalogram and electrocardiogram, the advantages and constraints of various measurement methods are analyzed, the existing problems are summarized and the future research direction is prospected.
Key words
user experience; user experience measurement; emotion recognition
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ZHAN Beiling, LU Jing.
Review of User Experience Emotion Measurement and Emotion Recognition[J]. Packaging Engineering. 2024, 45(12): 12-21 https://doi.org/10.19554/j.cnki.1001-3563.2024.12.002
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