A Study on the Design of Intelligent Self-Study Desks in University Libraries Based on the Kano-QFD Method

ZHANG Hui; GENG Mingwei; WANG Yijun; WANG Zhiqiang

doi:10.19554/j.cnki.1001-3563.2025.12.046

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Packaging Engineering ›› 2025, Vol. 46 ›› Issue (12) : 460-470. DOI: 10.19554/j.cnki.1001-3563.2025.12.046

Design Discussion

A Study on the Design of Intelligent Self-Study Desks in University Libraries Based on the Kano-QFD Method

ZHANG Hui¹, GENG Mingwei¹, WANG Yijun¹, WANG Zhiqiang²

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Abstract

Objective:This study aims to address the shortcomings of existing study desks in university libraries in meeting the growing needs for independent learning. In response to the increasing demand for long-term self-study among college students—particularly driven by postgraduate entrance exams and civil service examinations—this research proposes the design of an intelligent, adaptive study desk that aligns with user requirements, thereby enhancing students’ learning experience and comfort.Methods:Initial functional requirements were collected through user journey observations and random interviews. Additional needs were identified through comprehensive text analysis, leading to a final list of 22 preliminary user requirements for evaluation. Subsequently, 207 Kano questionnaires were randomly distributed to university students. The responses were categorized by demand attributes and assigned corresponding weights. The Quality Function Deployment (QFD) model was then applied to map user needs to design characteristics through the construction of a House of Quality (HoQ), quantifying the relative importance of each design feature and establishing a reference framework for study desk design in university libraries.Results:Intelligent control, storage modules, enclosure partitions, status displays, and electric height adjustment mechanisms were identified as priority design features. The feasibility of the proposed design was verified through user testing and expert evaluation, resulting in a final solution tailored to the self-study demands of university students. Conclusion:The integrated Kano-QFD design methodology effectively captures and quantifies user needs, translating them into actionable product features. This approach provides accurate and efficient guidance for design practice and offers a valuable reference for the development of self-study desks and similar furniture products.

Key words

university library / intelligent self-study desk design / Kano / QFD / user needs / innovative design

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ZHANG Hui, GENG Mingwei, WANG Yijun, WANG Zhiqiang. A Study on the Design of Intelligent Self-Study Desks in University Libraries Based on the Kano-QFD Method[J]. Packaging Engineering. 2025, 46(12): 460-470 https://doi.org/10.19554/j.cnki.1001-3563.2025.12.046

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