Research and Practice on User Experience Design of Medical Imaging Examinations from the Perspective of Patient Emotions

LI Xiaoying; LI Guangran; YANG Yaxian

doi:10.19554/j.cnki.1001-3563.2025.16.008

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Packaging Engineering ›› 2025, Vol. 46 ›› Issue (16) : 92-102. DOI: 10.19554/j.cnki.1001-3563.2025.16.008

Research and Practice on User Experience Design of Medical Imaging Examinations from the Perspective of Patient Emotions

LI Xiaoying, LI Guangran^*, YANG Yaxian

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Abstract

In medical imaging examinations, patients' psychological and emotional needs are often overlooked, leading to mood fluctuations and affecting their experience. The work aims to develop a design strategy focused on patients' emotional perspectives to enhance their experience at each examination stage. Through on-site observations, interviews, and questionnaire surveys, the specific process of patients undergoing examinations was obtained. EEG, eye tracking (ET), and subjective reporting were used to gather users' emotional responses. Based on user experience theory, a full-cycle design strategy for medical imaging examination experience was developed and applied in practice. A design strategy was developed based on the imaging examinations process to enhance patient experience. This study explored the application of emotion research methods, such as physiological measurement, facial expression recognition, and subjective reporting, in imaging examinations experience design. By aligning each stage with user contacts and innovatively designing an imaging APP and MRI device, patient MRI scan experiences were optimized. Integrating patient emotions with the user experience theory effectively guides the strategy development for imaging examination experiences. Evaluations of MRI device appearance and usability testing of the imaging exam APP validate the strategy's effectiveness, providing valuable insights for user experience design in imaging examinations.

Key words

imaging examination / emotional measurement / user experience design / design strategy / magnetic resonance imaging (MRI)

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LI Xiaoying, LI Guangran, YANG Yaxian. Research and Practice on User Experience Design of Medical Imaging Examinations from the Perspective of Patient Emotions[J]. Packaging Engineering. 2025, 46(16): 92-102 https://doi.org/10.19554/j.cnki.1001-3563.2025.16.008

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