The work aims to evaluate the usability of 3 domestic web-based e-notebook products, summarize their usability characteristics, and propose optimization suggestions. Based on the market analysis of web-based e-notebook products in China, three products, namely Evernote, Youdao Cloud and Feishu Docs, were selected as samples. Usability test tasks were developed based on questionnaire data. Forty-two volunteers participated in the usability test, and the results were evaluated by performance testing, questionnaire, think-aloud protocol and interview. Task completion time, number of errors and number of requests for help were recorded as objective indicators, while effectiveness, efficiency, satisfaction, overall visual evaluation (icon satisfaction and layout satisfaction), and overall willingness to use were collected as subjective indicators. The data were compared to summarize the advantages and disadvantages of the existing products and to propose design optimization suggestions. Finally, the web-based e-notebook design practice and usability verification were conducted. In general, Youdao Cloud performed the best in objective indicators as well as subjective efficiency and effectiveness. Feishu Docs scored the highest in subjective satisfaction and willingness to use. The overall usability level of both products was significantly higher than that of Evernote. Moreover, the usability level of the design practice "Easy Cloud Docs" was significantly better than the three test samples, verifying the effectiveness of the design suggestions. In conclusion, when designing web-based e-notebook notes, it is important to focus on a clear navigation bar structure, file management operations that align with user habits, easily identifiable editing tools, and intuitive and accurate note search results.
Key words
e-notebook /
usability test /
user interface design /
website design /
user experience
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