Summary of Research on User Experience Design in Autonomous Driving Environment

YANG Pei; LIU Yanan; SONG Jiong; LIU Zhuo; BAI Renfei

doi:10.19554/j.cnki.1001-3563.2025.24.008

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Packaging Engineering ›› 2025, Vol. 46 ›› Issue (24) : 84-99. DOI: 10.19554/j.cnki.1001-3563.2025.24.008

Industrial Design

Summary of Research on User Experience Design in Autonomous Driving Environment

YANG Pei¹, LIU Yanan¹, SONG Jiong¹, LIU Zhuo², BAI Renfei³

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Abstract

Under the background of the experience economy era, the development focus of autonomous driving has shifted from technology to passengers' user experience. In view of this, the work aims to analyze relevant literature in China and abroad, clarify the status quo of user experience in the field of autonomous driving, and then extract design elements to improve user experience. Firstly, the definition of autonomous driving, the components of user experience, and the relationship between them were clarified. Secondly, the systematic literature review method was adopted to collect and analyze the literature related to user experience in autonomous driving in China and abroad, thus summarizing the core content of user experience research in the field of autonomous driving. Finally, combined with the hierarchy of user experience needs theory, the design elements to improve user experience were extracted, and the future development trend was envisaged. Through system analysis, it is found that the current research content on user experience under autonomous driving mainly focuses on five levels of interior design, interaction design, user emotion design, innovation of functional services, user trust and satisfaction. Based on this, three levels of design strategies are extracted, including the sensory design of the instinctive layer, the interaction design of the behavioral layer, and the emotional resonance and personalized design of the reflective layer. Finally, the future development trend of autonomous driving is prospected, including the transformation of interaction subjects and interaction modes, the expansion of scenes and safety ethics.

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autonomous driving / user experience / design elements / development trend

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YANG Pei, LIU Yanan, SONG Jiong, LIU Zhuo, BAI Renfei. Summary of Research on User Experience Design in Autonomous Driving Environment[J]. Packaging Engineering. 2025, 46(24): 84-99 https://doi.org/10.19554/j.cnki.1001-3563.2025.24.008

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