Design of Electric Vehicle Interaction System for Easing Range Anxiety

LYU Silong; ZHI Jinyi

doi:10.19554/j.cnki.1001-3563.2026.02.045

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (2) : 451-459. DOI: 10.19554/j.cnki.1001-3563.2026.02.045

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Design of Electric Vehicle Interaction System for Easing Range Anxiety

LYU Silong^a, ZHI Jinyi^a,b,*

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Abstract

The work aims to carry out in-depth theoretical research and design on the range anxiety theory for electric vehicle interaction systems to effectively ease the range anxiety problem of electric vehicle users. Firstly, the causes of range anxiety based on the cognitive appraisal theory of stress were analyzed by means of network research; Secondly, the demands of electric vehicle interaction systems for easing mileage anxiety were mined by means of user interviews, and demands clustering and analysis were conducted by combining the cognitive appraisal theory of stress and the Kano model; Finally, based on the results of the demand analysis, the design strategy was summarized and the design practice of electric vehicle interaction systems aimed at easing range anxiety was carried out. A cognitive and behavioral model of range anxiety was constructed to deepen the theoretical research on range anxiety. Fifteen user demands and their characteristics were obtained under three categories of regulating range anxiety cognition, assisting in dealing with battery power crises, and assisting in coping with negative emotions. Design solutions that could effectively ease range anxiety were produced. The research results provide a model reference for the theoretical study of range anxiety and offer suggestions for easing range anxiety of electric vehicle users, and are conducive to enhancing the user experience of electric vehicles and promoting their development.

Key words

electric vehicle / interaction design / range anxiety / cognitive appraisal theory of stress / Kano model

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LYU Silong, ZHI Jinyi. Design of Electric Vehicle Interaction System for Easing Range Anxiety[J]. Packaging Engineering. 2026, 47(2): 451-459 https://doi.org/10.19554/j.cnki.1001-3563.2026.02.045

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