A Review of Personalized Service Design for Smart Homes Based on Artificial Intelligence

JIANG Lijuan; FAN Jia

doi:10.19554/j.cnki.1001-3563.2026.04.051

PDF(2832 KB)

Packaging Engineering ›› 2026, Vol. 47 ›› Issue (4) : 587-601. DOI: 10.19554/j.cnki.1001-3563.2026.04.051

Design Intelligent Innovation·Diverse Exploration and Innovation of Produet Design for Urban Culture and Life in the Era of Digital Intelligence

A Review of Personalized Service Design for Smart Homes Based on Artificial Intelligence

JIANG Lijuan^*, FAN Jia

Author information +

History +

Abstract

The work aims to summarize and integrate the current literature related to AI-driven personalized services in smart homes and construct a comprehensive theoretical framework that integrates technology, design, aesthetics, and humanistic connotations, to provide theoretical support for the interdisciplinary innovation of smart homes. Based on the Web of Science database, a comprehensive review of research results in this field from 2015 to 2025 was conducted. With the bibliometric method, the literature was classified into four categories of philosophical foundation, physical architecture, interaction methods, and scene applications for analysis. The discussion focused on the design philosophy of humanistic regression, intelligent adaptation, and benevolence-oriented thinking for smart homes, as well as the design principles of humanization, inclusiveness, and privacy respect. The analysis of smart homes and spatial aesthetic design practice schemes included modular strategies, implicit and explicit integration, and interactive control interfaces. The focus was on the artistic expression of AI-driven human-computer interaction (HCI) interface design, encompassing interface development, multimodal emotion computing and context understanding, as well as the exploration of adaptive and generative interactive interfaces. Finally, a four-level smart home scenario hierarchy of life, home, intelligence, and aesthetics was proposed. The technology should serve people's emotional needs, spatial experience, and aesthetic pursuits. The future development of smart homes will evolve towards integration, tranquility, and sustainability. Designers will shift from creators to experience orchestrators, transforming cold technology into warm, personalized, and caring daily companions, creating a better living experience for people.

Key words

artificial intelligence / smart home / personalized services / interactive interface / aesthetic design / bibliometric method

Cite this article

EndNote

Ris (Procite)

Bibtex

Download Citations

JIANG Lijuan, FAN Jia. A Review of Personalized Service Design for Smart Homes Based on Artificial Intelligence[J]. Packaging Engineering. 2026, 47(4): 587-601 https://doi.org/10.19554/j.cnki.1001-3563.2026.04.051

References

[1] TWARIL P, GARG V, AGRAWAL R.Changing world: Smart homes review and future[M]//Smart IoTfor Research and Industry. Cham: Springer International Publishing, 2021: 145-160.
[2] ANTONA M, MARGETIS G, Ntoa S, et al.Special Issue on AI in HCI[J]. International Journal of Human-Computer Interaction, 2023, 39(9): 1723-1726.
[3] BENNETT J, ROKAS O, CHEN L.Healthcare in the smart home: A study of past, present and future[J]. Sustainability, 2017, 9(5): 840.
[4] 郭园, 时新, 郭晨旭, 等.基于计算机视觉的桌椅人机适应性应用研究[J]. 装饰, 2019, (12): 84-87.
GUO Y, SHI X, GUO C X, et al.Research on the Application of Computer Vision-Based Desk-Chair Human-Machine Adaptability[J]. Decoration, 2019, (12): 84-87.
[5] SAIZMA T, KIM H C.Smart home design: Home or house?[C]//2008 Third International Conference on Convergence and Hybrid Information Technology. IEEE, 2008, 1: 143-148.
[6] SEYMOUR W.A Design Philosophy for Agents in the Smart Home[C]//Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. 2020: 1-9.
[7] LEITNER G, HARPER R.The future home is wise, not smart[J]. The Future Home is Wise, Not Smart, 2015.
[8] 陈洁, 戴向东, 单炯, 等. 基于“以仁为本”的智能家居适老化产品设计研究[J]. 家具与室内装饰, 2024, 31(8): 108-112.
CHEN J, DAI X D, SHAN J, et al.Research on the Design of Smart Home Products for the Elderly Based on "Benevolence as the Foundation"[J]. Furniture & Interior Decoration, 2024, 31(8): 108-112.
[9] 王昀, 王小雅, 张玲燕. 诗意栖居:从物性到灵性的未来家居生活设计范式研究[J]. 包装工程, 2025, 46(8): 57-73+14.
WANG Y, WANG X Y, ZHANG L Y. Poetic Dwelling: A Study on the Future Home Design Paradigm from Materiality to Spirituality[J]. Packaging Engineering, 2025, 46(8): 57-73 + 14.
[10] 姚健, 刘郅政, 季曦冉, 等. 包容性导向下的智能家居设计研究现状与展望[J]. 包装工程, 2024, 45(6): 1-13+509.
YAO J, LIU Z Z, JI X R, et al. Research Status and Prospects of Smart Home Design under the Perspective of Inclusiveness[J]. Packaging Engineering, 2024, 45(6): 1-13 + 509.
[11] 刘兵, 杨舰. 关于“智能化”与设计的若干哲学思考[J]. 装饰, 2016, (11): 33-36.
LIU B, YANG J.Some Philosophical Reflections on "Intelligence" and Design[J]. Decoration, 2016, (11): 33-36.
[12] 赵丹. 人工智能时代背景下智慧健康养老家居环境构建[J]. 林产工业, 2025, 62(11): 80-84.
ZHAO D.Construction of Smart Health Elderly Care Residential Environment in the Context of the Era of Artificial Intelligence[J]. Forest Products Industry, 2025, 62(11): 80-84.
[13] NEWTON S, SHIRAZI A, CHRISTENSEN P.Defining and demonstrating a smart technology configuration to improve energy performance and occupant comfort in existing buildings: a conceptual framework[J]. International Journal of Building Pathology and Adaptation, 2023, 41(1): 182-200.
[14] DARBY S J.Smart technology in the home: time for more clarity[J]. Building Research & Information, 2018, 46(1): 140-147.
[15] RADHA R K.Flexible smart home design: Case study to design future smart home prototypes[J]. Ain Shams Engineering Journal, 2022, 13(1): 101513.
[16] 符思捷,宛瑞莹, 岳心怡, 熊先青. 新一代人工智能技术赋能家居智能制造研究与应用[J]. 世界林业研究, 2024, 37(1): 90-96.
FU S J, WAN R Y, YUE X Y, et al.Research and Application of Enabling Smart Home Manufacturing with New Generation Artificial Intelligence Technology[J]. World Forestry Research, 2024, 37(1): 90-96.
[17] 王江, 赵继龙, 杨阳. 面向大规模定制的工业化住宅产业发展历程与趋势展望[J]. 东岳论丛, 2020, 41(10): 114-123.
WANG J, ZHAO J L, YANG Y.The Development History and Trend Outlook of Industrialized Housing Industry for Mass Customization[J]. Dongyue Journal, 2020, 41(10): 114-123.
[18] DASGUPTA A.Rethinking Smart Home Design: Integrating Architectural Perspectives and Technologically-driven Design Thinking within a Framework[J]. 2021.
[19] HARGREAVES T, WILSON C, HAUXWELL-BALDWIN R.Learning to live in a smart home[J]. Building Research & Information, 2018, 46(1): 127-139.
[20] CECILIA RUSSO A, FERRARA M.Smart solutions, “smart aesthetics”?[J]. The Design Journal, 2017, 20(sup1): S342-S353.
[21] Liu X.Aesthetic Design of Smart Home Products Based on Consumption Psychology[J]. Psychiatria Danubina, 2021, 33(suppl 6): 251-252.
[22] 邓力源, 李栋宁. 智能家居产品显隐融合交互设计研究[J]. 包装工程, 2023, 44(24): 440-447.
DENG L Y, LI D N.Research on the Visible-Transparent Fusion Interaction Design of Smart Home Products[J]. Packaging Engineering, 2023, 44(24): 440-447.
[23] AHMED D.Anthropomorphizing artificial intelligence: Towards a user-centered approach for addressing the challenges of over-automation and design understandability in smart homes[J]. Intelligent Buildings International, 2021, 13(4): 227-240.
[24] 薛雅璐, 赵祚喜, 廖志峰, 等. 基于智能家居中控屏的设备控制方案设计[J]. 现代电子技术, 2025, 48(16): 25-30.
XUE Y L, ZHAO Z X, LIAO Z F, et al.Design of Equipment Control Scheme Based on the Central Control Screen of Smart Home[J]. Modern Electronic Technology, 2025, 48(16): 25-30.
[25] 韩建亭. 可运营智慧家庭系统的构建[J]. 电信科学, 2015, 31(11): 109-115.
HAN J T.Construction of an Operable Smart Home System[J]. Telecommunications Science, 2015, 31(11): 109-115.
[26] 秦利红, 秦会斌, 诸坚彬, 等. 基于Android平台智能家居客户端的设计与实现[J]. 计算机应用与软件, 2016, 33(9): 88-91+126.
QIN L H, QIN H B, ZHU J B, et al. Design and Implementation of Smart Home Client Based on Android Platform[J]. Computer Applications and Software, 2016, 33(9): 88-91+126.
[27] LI M, WU Y.Intelligent control system of smart home for context awareness[J]. International Journal of Distributed Sensor Networks, 2022, 18(3): 15501329221082030.
[28] KIM M J, Cho M E, Jun H J.Developing design solutions for smart homes through user-centered scenarios[J]. Frontiers in psychology, 2020, 11: 335.
[29] 何灿群, 吕晨晨. 具身认知: 无意识行为的认知探寻[J]. 南京艺术学院学报(美术与设计版), 2020, (3): 69-73+210.
HE C Q, LYU C C. Embodied Cognition: A Cognitive Exploration of Unconscious Behaviors [J]. Journal of Nanjing University of the Arts (Art and Design Edition), 2020, (3): 69-73+210.
[30] YU N, OUYANG Z, WANG H.Study on smart home interface design characteristics considering the influence of age difference: Focusing on sliders[J]. Frontiers in Psychology, 2022, 13: 828545.
[31] ZHOU C, ZHAN W, HUANG T, et al.An empirical study on the collaborative usability of age-appropriate smart home interface design[J]. Frontiers in psychology, 2023, 14: 1097834.
[32] DING Z, JI Y, GAN Y, et al.Current status and trends of technology, methods, and applications of Human-Computer Intelligent Interaction (HCII): A bibliometric research[J]. Multimedia Tools and Applications, 2024, 83(27): 69111-69144.
[33] ANTONA M, MARGETIS G, Ntoa S, et al.Special Issue on AI in HCI[J]. International Journal of Human- Computer Interaction, 2023, 39(9): 1723-1726.
[34] 盖森, 鲁艺, 张印帅, 等. 面向智能家居系统的主动交互设计研究[J]. 计算机辅助设计与图形学学报, 2023, 35(2): 230-237.
GAI S, LU Y, ZHANG Y S, et al.Research on Active Interaction Design for Smart Home Systems[J]. Journal of Computer-Aided Design and Computer Graphics, 2023, 35(2): 230-237.
[35] 董明放, 李涵. 拟人化沟通对购买意愿的差异化影响[J]. 管理学刊, 2024,37(2):122-139.
DONG M F, LI H.The Differential Impact of Personification Communication on Purchase Intention[J]. Journal of Management, 2024, 37(2): 122-139.
[36] 谢启思, 陆定邦. 智能家居机器人社会化情感表达设计研究[J]. 家具与室内装饰, 2024, 31(4): 80-84.
XIE Q S, LU D B.Research on the Design of Social Emotional Expression for Smart Home Robots[J]. Furniture and Interior Decoration, 2024, 31(4): 80-84.
[37] ĐURIC I, BARAC D, BOGDANOVIC Z, et al.Model of an intelligent smart home system based on ambient intelligence and user profiling[J]. Journal of Ambient Intelligence and Humanized Computing, 2023, 14(5): 5137-5149.
[38] LEONIDIS A, KOROZI M, KOUROUMALIS V, et al.Ambient intelligence in the living room[J]. Sensors, 2019, 19(22): 5011.
[39] 喻国明. 生成式AI: 传播领域的新质生产力——传播的技术革命与传播实践逻辑的嬗变[J]. 阅江学刊, 2024, 16(6): 27-35+178-179.
YUE G M. Generative AI: A New Quality Productivity in the Field of Communication - The Technological Revolution in Communication and the Transformation of Communication Practice Logic [J]. Yujiang Journal, 2024, 16(6): 27-35+178-179.
[40] MEMON N A, PARACHA U, AHMAD M S.The Future of Human-Computer Interaction: A Study of AI-Powered Interfaces and Their Impact on User Experien[J]. Spectrum of Engineering Sciences, 2025: 945-958.
[41] LIANG X, LIU M, PAN H.Smart home management based on deep learning: Optimizing device prediction and user interface interaction[J]. Computer Science and Information Systems, 2025 (00): 38-38.
[42] 童世华, 张昱东. 基于用户行为分析的智能家居控制软件的设计[J]. 电视技术, 2017, 41(Z2): 104-109.
TONG S H, ZHANG Y D.Design of Smart Home Control Software Based on User Behavior Analysis[J]. Television Technology, 2017, 41(Z2): 104-109.
[43] JIANG D.Artificial intelligence-driven personalized space design and implementation in the aging-friendly renovation of smart home[J]. Discover Artificial Intelligence, 2025, 5(1): 1-17.
[44] JI Z, YU Y.Intelligent Interior Design Systems: Optimizing Layouts and Aesthetics Using Al and User Data[J]. IEEE Access, 2025.
[45] AMEIDAL N, SILVAL S, TEIXEIRA A, et al.Multimodal interaction for accessible smart homes[C]//Proceedings of the 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion. 2018: 63-70.
[46] 唐廷杰, 黄佳进, 秦进, 等. 基于图共现增强多层感知机的会话推荐[J]. 计算机应用, 2024, 44(8): 2357-2364.
TANG T J, HUANG J J, QIN J, et al.Session Recommendation Based on Graph Co-occurrence Enhanced Multi-layer Perceptron[J]. Computer Applications, 2024, 44(8): 2357-2364.
[47] CALò T, DE RUSSIS L.Enhancing smart home interaction through multimodal command disambiguation[J]. Personal and Ubiquitous Computing, 2024, 28(6): 985-1000.
[48] CONTRERAS-CASTAñEDA M A, HOLGADO-TERRIZA J A, POMBOZA-JUNEZ G, et al. Smart home: Multimodal interaction for control of home devices[C]//Proceedings of the XX International Conference on Human Computer Interaction. 2019: 1-8.
[49] JENSEN R H, STRENGERS Y, RAPTIS D, et al.Exploring Hygge as a desirable design vision for the sustainable smart home[C]//Proceedings of the 2018 Designing Interactive Systems Conference. 2018: 355-360.
[50] BROWN J N A, FERCHER A J, LEITNER G. Building an intuitive multimodal interface for a smart home: hunting the SNARK[M]. Springer International Publishing, 2017.
[51] ZHOU C, DAI Y, HUANG T, et al.An empirical study on the influence of smart home interface design on the interaction performance of the elderly[J]. International Journal of Environmental Research and Public Health, 2022, 19(15): 9105.
[52] ROCHA A P, KETSMUR M, ALMEIDAL N, et al.An accessible smart home based on integrated multimodal interaction[J]. Sensors, 2021, 21(16): 5464.
[53] 韩柳, 赵述颖. 诗意地栖居: 陶渊明躬耕陇亩的玄意人生[J]. 西安交通大学学报(社会科学版), 2014, 34(1): 102-106.
HAN L, ZHAO S Y.Living Poetically: The Spiritual Life of Tao Yuanming's Farming on the Fields[J]. Journal of Xi'an Jiaotong University (Social Sciences Edition), 2014, 34(1): 102-106.
[54] 缪珂, 肖亦奇, 施斌. 新中产生活情境下智能家居产品设计策略研究[J]. 包装工程, 2021, 42(18): 410-415.
MIAO K, XIAO Y Q, SHI B.Research on Design Strategies for Smart Home Products in the Context of New Middle Class[J]. Packaging Engineering, 2021, 42(18): 410-415.
[55] YAO Y, HUANG L, HE Y, et al.Reviewing and reflecting on smart home research from the human-centered perspective[C]//Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. 2023: 1-21.
[56] 刘达. 以生活方式为导向的“家居+”发展趋势[J]. 纺织导报, 2017, (4): 93-94.
LIU D.The "Home+" Development Trend Oriented by Lifestyle[J]. Textile Journal, 2017, (4): 93-94.
[57] 黄晗静, 饶培伦. 老年用户与智能系统的多层次人机共融理论探索[J]. 心理科学进展, 2025, 33(2): 223-235.
HUANG H J, RAO P L.Exploring the Multi-level Human-Machine Integration Theory for Elderly Users and Intelligent Systems[J]. Progress in Psychological Science, 2025, 33(2): 223-235.
[58] ALMUSAED A, YITMEN I, ALMSSAD A.Enhancing smart home design with AI models: A case study of living spaces implementation review[J]. Energies, 2023, 16(6): 2636.
[59] GRAM-HANSSEN K, DARBY S J.“Home is where the smart is”? Evaluating smart home research and approaches against the concept of home[J]. Energy Research & Social Science, 2018, 37: 94-101.
[60] LABONNOTE N, Høyland K.Smart home technologies that support independent living: challenges and opportunities for the building industry-a systematic mapping study[J]. Intelligent Buildings International, 2017, 9(1): 40-63.
[61] LA BARBERA S.Revolutionizing Italian Homes: Embracing the Smart Home Era in the Housing Landscape[J]. 2023.
[62] YUN S, LIM Y.What If Smart Homes Could See Our Homes?: Exploring DIY Smart Home Building Experiences with VLM-Based Camera Sensors[C]//Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. 2025: 1-22.
[63] KENNEDY J, ARNOLD M, GIBBS M, et al.Digital domesticity: Media, materiality, and home life[M]. Oxford University Press, 2020.
[64] 易思亮. 浅析智能家居产品的发展状况及趋势[J]. 美术大观, 2018, (11): 98-99.
YI S L.A Brief Analysis of the Development Status and Trends of Smart Home Products[J]. Art Digest, 2018, 371(11): 98-99.
[65] LEMOS J, RAMOS J, GOMES M, et al.Artificial Intelligence-Driven User Interaction with Smart Homes: Architecture Proposal and Case Study[J]. Energies, 2025, 18(24): 6397.
[66] ANSAR M.AI-DRIVEN Smart Home Design Insights Impacts and Future Directions[C]//2025 1st International Conference on Computational Intelligence Approaches and Applications (ICCIAA). IEEE, 2025: 1-7.
[67] ELKHALIK W A.AI-Driven Smart Homes: Challenges and Opportunities[J]. Journal of Intelligent Systems & Internet of Things, 2023, 8(2).
[68] 于泳博, 王晨. 艺术感知何以可能? ——数智时代艺术感知的历史嬗变与现实演进[J]. 南京艺术学院学报(美术与设计版), 2025(6): 107-113.
YU Y B, WANG C.How is Art Perception Possible? —— The Historical Transformation and Real Evolution of Art Perception in the Digital Age[J]. Journal of Nanjing University of the Arts (Arts and Design Edition), 2025 (6): 107-113.
[69] LUPTON D, PINK S, HORST H.Living in, with and beyond the ‘smart home’: Introduction to the special issue[J]. Convergence, 2021, 27(5): 1147-1154.
[70] HELMEFALK M, EKLUND A A, AKHSHIK A.Integrating sensory marketing with artificial intelligence in hospitality: a future research agenda[J]. International Journal of Contemporary Hospitality Management, 2025, 37(13): 149-168.
[71] 樊银亭, 滕东兴, 汪恭正, 等. 虚拟家居定制系统中的自适应用户界面实现机制[J]. 计算机辅助设计与图形学学报, 2011, 23(4): 705-712.
FAN Y T TENG D X, WANG G Z, et al. The Implementation Mechanism of Adaptive User Interface in Virtual Home Customization System[J]. Journal of Computer-Aided Design and Computer Graphics, 2011, 23(4): 705-712.
[72] MARTINS F, ALMEIDA M F, CALILI R, et al.Design thinking applied to smart home projects: a user-centric and sustainable perspective[J]. Sustainability, 2020, 12(23): 10031.
[73] REISINGER M R, PROST S, Schrammel J, et al.User requirements for the design of smart homes: dimensions and goals[J]. Journal of Ambient Intelligence and Humanized Computing, 2023, 14(12): 15761-15780.
[74] SALMAN M, EASTERBROOK S, SABIE S, et al.Sustainable and smart: Rethinking what a smart home is [C]//ICT for Sustainability 2016. Atlantis Press, 2016: 184-193.
[75] CIORUȚA B V, CIORUȚA I E, COMAN M A, et al. Implications of Technology in Everyday Life: From the Principles of Domotics to the Functionality of the Smart (Green) Home[J]. Hidraulica, 2025 (2).
[76] YOU L, ZHOU J, LI Z, et al. AI ethics in smart homes: progress, user requirements and challenges[J]. arXiv preprint arXiv:2412.09813, 2024.
[77] SHAJALAL M, BODEN A, STEVENS G, et al.Explaining AI Decisions: Towards Achieving Human-Centered Explainability in Smart Home Environments[C]// World Conference on Explainable Artificial Intelligence. Cham: Springer Nature Switzerland, 2024: 418-440.
[78] XU H, LEE H, LING W, et al.How to Keep Balance between Interaction and Automation? Toward User Overall Positive Experience of IoT-Based Smart Home Design[J]. Electronics, 2024, 13(7): 1375.
[79] IANNIZZOTTO G, NUCITA A, FABIO R A, et al.More intelligence and less clouds in our smart homes: a few notes on new trends in AI for smart home applications[M]//Economic and Policy Implications of Artificial Intelligence. Cham: Springer International Publishing, 2020: 123-136.
[80] SOVACOOL B K, DEL RIOD D F. Smart home technologies in Europe: A critical review of concepts, benefits, risks and policies[J]. Renewable and sustainable energy reviews, 2020, 120: 109663.