Experience Design of Community User Health Care Scenarios from the Perspective of Information Processing Theory

WANG Xingyu; WAN Hao; ZHUANG Yan; YU Sijia

doi:10.19554/j.cnki.1001-3563.2026.06.012

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (6) : 127-138. DOI: 10.19554/j.cnki.1001-3563.2026.06.012

Industrial Design

Experience Design of Community User Health Care Scenarios from the Perspective of Information Processing Theory

WANG Xingyu¹, WAN Hao^2*, ZHUANG Yan³, YU Sijia⁴

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Abstract

From the perspective of information processing theory, the work aims to explore experience design methods for shaping community users' proactive health awareness and transforming such awareness into sustainable health behaviors, enhancing the effectiveness of community health product service systems, and providing new ideas for constructing community health scenarios. Firstly, on-site investigation and semi-structured interview methods were used to clarify the issues related to the health and wellness experience of community users. Secondly, Delphi method and factor analysis were employed to summarize the pain points and design opportunities of health and wellness information, and then a design framework was established based on the characteristics of user information processing. Finally, based on the information processing theory model and design framework, the community user health and wellness scene experience design was carried out. A community health care experience design plan covering community health care products, health behavior guidance, and service systems was proposed from an interdisciplinary perspective. This design scheme focuses on the cognitive and behavioral characteristics of users, which not only helps to enrich the community health care scene, but also provides reference for promoting the construction of community health care system through design methods.

Key words

information processing / community health and wellness / sports and entertainment / scenario experience

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WANG Xingyu, WAN Hao, ZHUANG Yan, YU Sijia. Experience Design of Community User Health Care Scenarios from the Perspective of Information Processing Theory[J]. Packaging Engineering. 2026, 47(6): 127-138 https://doi.org/10.19554/j.cnki.1001-3563.2026.06.012

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