Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI

GUO Wenya; GONG Xiaodong

doi:10.19554/j.cnki.1001-3563.2026.08.007

PDF(13015 KB)

Packaging Engineering ›› 2026, Vol. 47 ›› Issue (8) : 70-80. DOI: 10.19554/j.cnki.1001-3563.2026.08.007

Industrial Design

Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI

GUO Wenya¹, GONG Xiaodong^2*

Author information +

History +

Abstract

The work aims to investigate the auxiliary role of Generative Artificial Intelligence (GenAI) tools in the age-friendly design process of intelligent banking terminals. Firstly, the Kano model and Analytic Hierarchy Process were employed to classify and prioritize the age-friendly requirements of intelligent terminals. On this basis, with the hardware aesthetic requirements of intelligent banking terminals as an example, an auxiliary practice was carried out for the age- friendly design through the comprehensive application of multiple GenAI tools (DeepSeek, Dou bao, Kimi, EQMJ-Lingxi, Stable Diffusion, etc.) across three AIGC generation modes of text-to-text, text-to-image, and image-to-image. The findings demonstrated that GenAI tools could effectively assist designers across multiple stages of the design workflow, including demand weight calculation, natural language prompt optimization, generation of styling and functional detail mood boards, creation of conceptual sketch wireframes, and low-fidelity CMF design. These auxiliary functions significantly enhanced creative inspiration, work efficiency, and design quality. This work proposes an integrated Kano-AHP- AIGC pathway for age-friendly design of intelligent banking terminals, implementing a full-process strategy of "Requirement Identification-Priority Weighting-Solution Design", an AIGC-Based design process framework for age-friendly solutions and an AIGC-assisted "Five-Stage Sketch Refinement" workflow, providing valuable reference for both theoretical research and design practice in elderly-oriented exterior styling and CMF design of intelligent banking terminals.

Key words

GenAI / intelligent terminals / AIGC / age-friendly design

Cite this article

EndNote

Ris (Procite)

Bibtex

Download Citations

GUO Wenya, GONG Xiaodong. Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI[J]. Packaging Engineering. 2026, 47(8): 70-80 https://doi.org/10.19554/j.cnki.1001-3563.2026.08.007

References

[1] 沈杨. 银行现金区办公家具系统设计研究[D]. 南京: 南京林业大学, 2007.
SHEN Y.Design Study on the Office Furniture System in Bank Cash Areas[D]. Nanjing: Nanjing Forestry University, 2007.
[2] 曹建中, 辛向阳. 银行远程视频柜员机体验设计[J]. 机械设计, 2015(12): 123-125.
CAO J Z, XIN X Y.Experience design of bank remote video teller machines[J]. Journal of Machine Design, 2015(12): 123-125.
[3] 张强. 银行系统网点家具设计要点研究[J]. 家具与室内装饰, 2018(1): 26-28.
ZHANG Q.Research on key points of furniture design for bank branch outlets[J]. Furniture & Interior Design, 2018(1): 26-28.
[4] 张延平, 张强, 于新东, 等. 金融系统智能办公家具设计[J]. 上海服饰, 2023(8): 22-24.
ZHANG Y P, ZHANG Q, YU X D, et al.Intelligent office furniture design for financial systems[J]. Shanghai Apparel, 2023(8): 22-24.
[5] 朱伊凡, 李靖, 郭俊浩. 基于KANO和TRIZ理论的手摇咖啡研磨机创新设计[J]. 设计, 2025, 38(9): 108-111.
ZHU Y F, LI J, GUO J H.Innovative design of manual coffee grinders based on KANO and TRIZ theories[J]. Design, 2025, 38(9): 108-111.
[6] 曹萌, 熊先青, 赵岩. 基于居家办公用户需求的智能办公桌设计研究[J]. 家具与室内装饰, 2024, 31(6): 62-67.
CAO M, XIONG X Q, ZHAO Y.Design of smart desks based on remote work user needs[J]. Furniture & Interior Design, 2024, 31(6): 62-67.
[7] 韩大伟, 呼斯乐. 基于模糊Kano模型的适老化床头柜魅力属性研究[J].林产工业, 2025, 62(1): 44-46.
HAN D W, HU S L.Research on attractive attributes of senior-friendly bedside tables using fuzzy Kano model[J]. China Forest Products Industry, 2025, 62(1): 44-46.
[8] 刘玲玲, 朱诗怡, 刘继中. 面向老年用户的家具产品设计路径研究[J].林产工业, 2024, 61(4): 76-84.
LIU L L, ZHU S Y, LIU J Z.Design strategies for elderly-oriented furniture products[J]. China Forest Products Industry, 2024, 61(4): 76-84.
[9] 李婧, 许才国, 武会会. 基于FEA-AHP的智能服装设计效果综合评价[J].毛纺科技, 2024, 52(4): 63-72.
LI J, XU C G, WU H H.Comprehensive evaluation of smart clothing design using FEA-AHP method[J]. Wool Textile Journal, 2024, 52(4): 63-72.
[10] 刘雨, 范蒙. 基于AHP和QFD的博物馆智能展柜设计[J].设计, 2025, 38(7): 6-10.
LIU Y, FAN M.Design of museum smart display cases based on AHP-QFD methodology[J]. Design, 2025, 38(7): 6-10.
[11] 田心如, 谢云峰, 赵项. 基于用户需求的智能家具产品设计路径研究[J].家具与室内装饰, 2023, 30(11): 15-21.
TIAN X R, XIE Y F, ZHAO X.User-need-driven design strategies for intelligent furniture products[J]. Furniture & Interior Design, 2023, 30(11): 15-21.
[12] 周明, 马艺翡, 管乐宁, 等. 基于视觉注意机制的交互界面告警信息适老化设计[J].装饰, 2024(12): 104-111.
ZHOU M, MA Y F, GUAN Y N, et al.Age-friendly alert design for interactive interfaces using visual attention mechanisms[J]. Zhuang shi, 2024(12): 104-111.
[13] 李白杨, 白云, 詹希旎, 等.人工智能生成内容(AIGC)的技术特征与形态演进[J]. 图书情报知识, 2023, 40(1): 66-74.
LI B Y, BAI Y, ZHAN X N, et al.Technical characteristics and evolution of AI-generated content (AIGC)[J]. Documentation, Information & Knowledge, 2023, 40(1): 66-74.
[14] 彭兰. AIGC与智能时代的新生存特征[J]. 南京社会科学, 2023(05): 104-111.
PENG L.AIGC and new survival characteristics in the intelligent era[J]. Social Sciences in Nanjing, 2023(5): 104-111.
[15] 孙守迁, 罗凌颖, 乔显越.AIGC赋能创新设计的新动能和新路径[J].艺术设计研究, 2024(2): 69-77.
SUN S Q, LUO L Y, QIAO X Y.New drivers and pathways for innovation design empowered by AIGC[J]. Art & Design Research, 2024(2): 69-77.
[16] 杨敏然, 张新兴, 陶荣湘. 现状与趋势:国内人工智能生成内容(AIGC)研究透视[J]. 图书馆论坛, 2024(2): 56-65.
YANG M R, ZHANG X X, TAO R X.Current status and trends: A perspective on AIGC research in China[J]. Library Tribune, 2024(2): 56-65.
[17] 宋阿媛. 基于“人工智能+”赋能下的智能家具设计发展研究[J]. 家具与室内装饰, 2024, 31(9): 54-58.
SONG A Y.Research on the Development of Smart Furniture Design Empowering Based on "AI+"[J]. Furniture & Interior Design, 2024, 31(9): 54-58.
[18] 刘永红, 黎文广, 季铁, 等. 国外生成式产品设计研究综述[J]. 包装工程, 2021, 42(14): 9-27.
LIU Y H, LI W G, JI T, et al.Review of Research on Generative Product Design Abroad[J]. Packaging Engineering, 2021, 42(14): 9-27.
[19] 卢兆麟, 宋新衡, 金昱成. AIGC技术趋势下智能设计的现状与发展[J].包装工程, 2023, 44(24): 18-34.
LU Z L, SONG X H, JIN Y C.Current status and development of intelligent design under AIGC technology trends[J]. Packaging Engineering, 2023, 44(24): 18-34.
[20] 冯玉泉. AIGC在工业设计上的应用与思考[J]. 包装工程, 2024, 45(8): 337-345.
FENG Y Q.Application and Reflection of AIGC in Industrial Design[J]. Packaging Engineering, 2024, 45(8): 337-345.
[21] 储节旺, 杜秀秀, 李佳轩.人工智能生成内容对智慧图书馆服务的冲击及应用展望[J]. 情报理论与实践, 2023, 46(5): 6-13.
CHU J W, DU X X, LI J X.Impact and application prospects of AIGC on smart library services[J]. Information Studies: Theory & Application, 2023, 46(5): 6-13.
[22] 郭梦迪. AIGC视域下水印版画语言在新中式家具设计中的创新应用[J]. 包装工程, 2025, 46(6): 396-415.
GUO M D.Innovative Application of Watermark Print Art Language in Neo-Chinese Furniture Design from the Perspective of AIGC[J]. Packaging Engineering, 2025, 46(6): 396-415.