Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI

GUO Wenya, GONG Xiaodong

Packaging Engineering ›› 2026, Vol. 47 ›› Issue (8) : 70-80.

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (8) : 70-80. DOI: 10.19554/j.cnki.1001-3563.2026.08.007
Industrial Design

Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI

  • GUO Wenya1, GONG Xiaodong2*
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Abstract

The work aims to investigate the auxiliary role of Generative Artificial Intelligence (GenAI) tools in the age-friendly design process of intelligent banking terminals. Firstly, the Kano model and Analytic Hierarchy Process were employed to classify and prioritize the age-friendly requirements of intelligent terminals. On this basis, with the hardware aesthetic requirements of intelligent banking terminals as an example, an auxiliary practice was carried out for the age- friendly design through the comprehensive application of multiple GenAI tools (DeepSeek, Dou bao, Kimi, EQMJ-Lingxi, Stable Diffusion, etc.) across three AIGC generation modes of text-to-text, text-to-image, and image-to-image. The findings demonstrated that GenAI tools could effectively assist designers across multiple stages of the design workflow, including demand weight calculation, natural language prompt optimization, generation of styling and functional detail mood boards, creation of conceptual sketch wireframes, and low-fidelity CMF design. These auxiliary functions significantly enhanced creative inspiration, work efficiency, and design quality. This work proposes an integrated Kano-AHP- AIGC pathway for age-friendly design of intelligent banking terminals, implementing a full-process strategy of "Requirement Identification-Priority Weighting-Solution Design", an AIGC-Based design process framework for age-friendly solutions and an AIGC-assisted "Five-Stage Sketch Refinement" workflow, providing valuable reference for both theoretical research and design practice in elderly-oriented exterior styling and CMF design of intelligent banking terminals.

Key words

GenAI / intelligent terminals / AIGC / age-friendly design

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GUO Wenya, GONG Xiaodong. Age-friendly Design of Intelligent Banking Terminals Assisted by GenAI[J]. Packaging Engineering. 2026, 47(8): 70-80 https://doi.org/10.19554/j.cnki.1001-3563.2026.08.007

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