Design of Intelligent Home Food Storage Management Product Service System from the Perspective of Scenario Theory

MA Wenjing; ZHANG Ping; CAO Jianzhong

doi:10.19554/j.cnki.1001-3563.2026.12.031

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (12) : 367-378. DOI: 10.19554/j.cnki.1001-3563.2026.12.031

Design Discussion

Design of Intelligent Home Food Storage Management Product Service System from the Perspective of Scenario Theory

MA Wenjing, ZHANG Ping, CAO Jianzhong^*

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Abstract

In response to the design pain point of the disconnect between technology orientation and user scenarios in the field of smart home, the work aims to couple the scenario theory with product service system methods to explore the design method and path of food storage management product service system based on scenario theory, to improve the user experience of food storage and dietary health management, and expand the method path of human-machine-environment integration design in the information background. Guided by scenario theory, a phased design process of "objective scenario requirement analysis-target scenario function transformation-actual scenario design practice" was constructed. User role models were defined, scenario matrices were constructed, design requirements and functional modules were analyzed, and functional module weights were ranked based on the Analytic Hierarchy Process (AHP). A functional framework for the product service system was built, completing the design scheme of a food storage management system with intelligent mobile refrigerators as the core in home scenarios. Relying on device terminals and interactive terminals, the design transformation from "single point storage" to "global health management" was achieved. The research provides innovative solutions for food storage management in smart home scenarios, and enhances the scientificity and design output value of scenario theory in guiding the design of complex product service systems through structured analysis and transferable design processes.

Key words

scenario theory / smart home scenarios / food storage management / AHP / product service system design

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MA Wenjing, ZHANG Ping, CAO Jianzhong. Design of Intelligent Home Food Storage Management Product Service System from the Perspective of Scenario Theory[J]. Packaging Engineering. 2026, 47(12): 367-378 https://doi.org/10.19554/j.cnki.1001-3563.2026.12.031

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