Design of Elderly-friendly VR Glasses for Art Museum Navigation Based on the KANO Model

ZHAI Yitao; TAN Yidan

doi:10.19554/j.cnki.1001-3563.2026.12.050

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (12) : 572-584. DOI: 10.19554/j.cnki.1001-3563.2026.12.050

Design Intelligent Innovation: Smart Life: Digital Empowerment · Innovative Practice of Elderly-friendly Living Products

Design of Elderly-friendly VR Glasses for Art Museum Navigation Based on the KANO Model

ZHAI Yitao^*, TAN Yidan

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Abstract

To address the high operation threshold, insufficient visual comfort, weak roaming safety protection, and limited guidance adaptability of VR navigation devices used by the elderly in art museums, the work aims to construct a demand identification and design transformation process for elderly-friendly VR navigation glasses. With elderly museum visitors as the research subjects, 298 valid KANO questionnaires were obtained through literature review, user interviews, and questionnaire surveys. Based on the KANO model, demand attributes were classified, and their priorities were determined with Better-Worse coefficients. A three-level mapping relationship among "KANO attributes, design indicators, and technical parameters" was then established to develop a prototype of elderly-friendly VR navigation glasses. In addition, 30 elderly participants were selected for a 10-point satisfaction evaluation and a paired-samples t-test was performed with ordinary commercial VR glasses as a control device. A total of 31 functional indicators were identified, including 16 must-be attributes, 4 one-dimensional attributes, 7 attractive attributes, and 4 indifferent attributes. The prototype showed no significant difference in the paired comparison to ordinary commercial VR glasses, indicating that the prototype had good subjective acceptability. The KANO model can be used for hierarchical demand analysis of elderly-friendly VR navigation glasses in art museums. The three-level mapping helps transform elderly users' demands into structural, interaction, visual, and safety design parameters. This work provides a reference for the elderly-friendly design of wearable navigation devices in cultural and museum settings.

Key words

KANO model / art museum / elderly-friendly design / VR navigation glasses / user experience

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ZHAI Yitao, TAN Yidan. Design of Elderly-friendly VR Glasses for Art Museum Navigation Based on the KANO Model[J]. Packaging Engineering. 2026, 47(12): 572-584 https://doi.org/10.19554/j.cnki.1001-3563.2026.12.050

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