Human-computer Interaction Design Strategies for Airport Fuel Equipment

XU Jianghua; ZHANG Yuanting; REN He; ZHU Li

doi:10.19554/j.cnki.1001-3563.2026.14.006

PDF(1491 KB)

Packaging Engineering ›› 2026, Vol. 47 ›› Issue (14) : 58-72. DOI: 10.19554/j.cnki.1001-3563.2026.14.006

Special subject: Innovation in Human Factors Engineering andIndustrial Design for Aviation Equipment

Human-computer Interaction Design Strategies for Airport Fuel Equipment

XU Jianghua¹, ZHANG Yuanting^2,*, REN He³, ZHU Li⁴

Author information +

History +

Abstract

The work aims to construct human-computer interaction design strategies for airport fuel equipment from the perspective of human-computer interaction (HCI), to deal with the problems of low intelligence level, weak interactivity, insufficient operational efficiency and safety in China's airport fuel equipment, and to provide theoretical support and practical pathways for enhancing the comprehensive performance and international competitiveness of such equipment. Questionnaire surveys, semi-structured interviews, and behavioral observation methods were employed to uncover user needs. Analytic hierarchy process (AHP) and decision-making trial and evaluation laboratory (DEMATEL) were combined to establish an evaluation framework for influencing factors and determine their priority weights. Core design elements were then extracted from three aspects of operation interface, physical operating devices, and control areas, and corresponding design strategies were formulated. Finally, the feasibility of the proposed strategies was validated through the design practice of a general aviation self-service refueling device and subsequent user task testing. The results demonstrated that systematic design strategies were developed for the operation interface, physical operating devices, and control areas of airport fuel equipment. Validation results showed improvements in task completion efficiency, error rate, and exception handling time. The optimized design scheme was successfully deployed at Rizhao Shanzihe Airport. This study innovatively applies the AHP-DEMATEL method to HCI design research in airport fuel equipment, constructing an operable design strategy framework. It provides theoretical foundations and practical references for the intelligent upgrading of China's airport fuel equipment.

Key words

airport fuel equipment / human-computer interaction design / analytic hierarchy process (AHP) / decision-making trial and evaluation laboratory (DEMATEL) / general aviation self-service refueling device

Cite this article

EndNote

Ris (Procite)

Bibtex

Download Citations

XU Jianghua, ZHANG Yuanting, REN He, ZHU Li. Human-computer Interaction Design Strategies for Airport Fuel Equipment[J]. Packaging Engineering. 2026, 47(14): 58-72 https://doi.org/10.19554/j.cnki.1001-3563.2026.14.006

References

[1] 钟润阳, 徐旬, Eberhard Klotz, 等. 对工业4.0背景下的智能制造的回顾[J]. Engineering, 2017, 3(5): 96-127.
ZHONG R Y, XU X, Eberhard Klotz, et al.A Review of Smart Manufacturing in the Context of Industry 4.0[J]. Engineering, 2017, 3(5): 96-127.
[2] 胡鞍钢, 周绍杰. 2035中国: 迈向共同富裕[J]. 北京工业大学学报(社会科学版), 2022, 22(1): 1-22.
HU A G, ZHOU S J.2035 China: Towards Common Prosperity[J]. Journal of Beijing University of Technology (Social Sciences Edition), 2022, 22(1): 1-22.
[3] 李永福, 黄鑫, 张健, 等. 智慧公路发展与研究大综述(2025): 车路协同自动驾驶[J]. 公路交通科技, 2025, 42(10): 112-144.
LI Y F, HUANG X, ZHANG J, et al.A Comprehensive Review of Smart Highway Development and Research (2025): Cooperative Vehicle-Infrastructure Autonomous Driving[J]. Journal of Highway and Transportation Research and Development, 2025, 42(10): 112-144.
[4] 中国民用机场协会. 通用机场供油设施技术规范: T/CCAATB 0054—2024[S]. 北京: 中国标准出版社, 2024.
China Airports Association.Specification for General Airport Fuel Supply Facilities: T/CCAATB 0054— 2024[S]. Beijing: China Standards Press, 2024.
[5] WANG J, CHENG R, LIU M, et al.Research Trends of Human-Computer Interaction Studies in Construction Hazard Recognition: A Bibliometric Review[J]. Sensors, 2021, 21(18): 6172.
[6] Coronado E, Yamanobe N, Venture G.NEP+: A Human- Centered Framework for Inclusive Human-Machine Interaction Development[J]. Sensors, 2023, 23(22).
[7] 《中国公路学报》编辑部. 中国汽车工程学术研究综述·2023[J]. 中国公路学报, 2023, 36(11): 1-192.
Editorial Department of China Journal of Highway and Transport. A Review of Automotive Engineering Research in China · 2023[J]. China Journal of Highway and Transport, 2023, 36(11): 1-192.
[8] VAN REMMEN J, WARTZACK S, MIEHLING J.A systematic literature analysis of influencing factors affecting the balance between usability and emotional product design[J]. Journal of Engineering Design, 2025, 36(10): 1711-1751.
[9] 刘李明, 朱云峰, 包泓, 等. 船舶合拢管再现机的造型设计与人机评价[J]. 机械设计, 2019, 36(12): 140-144.
LIU L M, ZHU Y F, BAO H, et al.Modeling Design and Ergonomics Evaluation of a Ship Closing Pipe Reproduction Machine[J]. Journal of Machine Design, 2019, 36(12): 140-144.
[10] 郑刚强, 白铭玉, 饶飞云. 工业设计视角下的高端装备创新设计原理与方法探析[J]. 包装工程, 2020, 41(12): 87-92.
ZHENG G Q, BAI M Y, RAO F Y.Principles and Methods of Innovative Design for High-End Equipment from the Perspective of Industrial Design[J]. Packaging Engineering, 2020, 41(12): 87-92.
[11] DÖRNER A, BURES M, SIMON M, et al. Making Cognitive Ergonomics in the Human-Computer Interaction of Manufacturing Execution Systems Assessable: Experimental and Validation Approaches to Closing Research Gaps[J]. Machines, 2024, 12(3): 195.
[12] KARIKAWA D, AOYAMA H.Visualization and Analysis of Controllers' Working Processes in En Route Air Traffic Control[M]//HARRIS D. Engineering Psychology and Cognitive Ergonomics: Vol. 9174. Cham: Springer International Publishing, 2015: 388-398 [2026- 04-22].
[13] 瞿英, 路亚静, 刘紫玉, 等. 基于AHP-DEMATEL法的权重计算方法研究[J]. 数学的实践与认识, 2016, 46(7): 38-46.
QU Y, LU Y J, LIU Z Y, et al.Research on Weight Calculation Method Based on AHP-DEMATEL Method[J]. Mathematics in Practice and Theory, 2016, 46(7): 38-46.
[14] 徐江华, 李子坤. 基于层次分析的航空燃油供应系统清洗作业车造型设计研究[J]. 包装工程, 2023, 44(6): 420-429+440.
XU J H, LI Z K. Modeling Design of Cleaning Vehicle for Aviation Fuel Supply System Based on Analytic Hierarchy Process[J]. Packaging Engineering, 2023, 44(6): 420-429+440.
[15] 耿荣娜. 信息化时代大学生数字素养教育的关键影响因素研究[J]. 情报科学, 2020, 38(9): 42-48.
GENG R N.Research on Key Influencing Factors of Digital Literacy Education for College Students in the Information Age[J]. Information Science, 2020, 38(9): 42-48.
[16] 孙铭禧, 赵智峰. 基于AHP-DEMATEL/QFD理论的老年助行产品设计研究[J]. 包装工程, 2025, 46(10): 128-138.
SUN M X, ZHAO Z F.Design of Elderly Mobility Aids Based on AHP-DEMATEL/QFD Theory[J]. Packaging Engineering, 2025, 46(10): 128-138.
[17] 李广利, 严一知, 刘文琦, 等. 基于DEMATEL-ISM的矿工不安全情绪形成因子研究[J]. 中国安全科学学报, 2021, 31(7): 30-37.
LI G L, YAN Y Z, LIU W Q, et al.Research on Formative Factors of Miners' Unsafe Emotions Based on DEMATEL-ISM[J]. China Safety Science Journal, 2021, 31(7): 30-37.
[18] MAZZA D. Reducing Cognitive Load and Supporting Memory in Visual Design for HCI[C]//Proceedings of the2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. Denver Colorado USA: ACM, 2017: 142-147[2026-04-17]. https://dl.acm.org/ doi/10.1145/3027063.3048430.
[19] ORVIZ-MARTÍNEZ N, PÉREZ-SANTÍN E, LÓPEZ- SÁNCHEZ J I. New Trends in the Use of Artificial Intelligence and Natural Language Processing for Occupational Risks Prevention[J]. Safety, 2026, 12(1): 7.
[20] CHANG Y H, YANG C Y, LIN H W.Robust adaptive-sliding-mode control for teleoperation systems with time-varying delays and uncertainties[J]. Robotics, 2024, 13(6): 89.
[21] 万军, 史碧莹, 邓祺. 低轨道商业卫星的星务计算机备份仲裁系统设计[J]. 计算机测量与控制, 2025, 33(10): 312-319.
WAN J, SHI B Y, DENG Q.Design of Backup Arbitration System for On-Board Computer of Low-Orbit Commercial Satellites[J]. Computer Measurement & Control, 2025, 33(10): 312-319.
[22] 章勇锋, 李红伟. 化工机械设备腐蚀与防腐措施研究[J]. 中国设备工程, 2025, (2): 147-149.
ZHANG Y F, LI H W.Research on Corrosion and Anti-Corrosion Measures of Chemical Machinery and Equipment[J]. China Equipment Engineering, 2025, (2): 147-149.
[23] 冯晓辉, 艾润, 刘林青, 等. 基于AI的多模态融合感知综合决策系统设计实现[J]. 现代电子技术, 2025, 48(1): 173-178.
FENG X H, AI R, LIU L Q, et al.Design and Implementation of an AI-Based Multi-Modal Fusion Sensing Integrated Decision System[J]. Modern Electronics Technique, 2025, 48(1): 173-178.
[24] 张威, 祝恒佳, 孙艳坤, 等. 机场飞行区自动驾驶设备技术现状与发展建议[C]//中国智能交通协会. 第十九届中国智能交通年会科技论文集. 中国民航大学; 国家空港地面设备工程技术研究中心;, 2024: 212-226.
ZHANG W, ZHU H J, SUN Y K, et al.Current Status and Development Suggestions of Autonomous Driving Equipment in Airport Flight Areas[C]//China Intelligent Transportation Association. Proceedings of the 19th China Intelligent Transportation Annual Conference. Civil Aviation University of China; National Airport Ground Equipment Engineering Technology Research Center;, 2024: 212-226.