Design of a Kindergarten Food Education Product-service System Based on the KANO Model

GUO Yuge; GUO Hao

doi:10.19554/j.cnki.1001-3563.2026.16.031

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Packaging Engineering ›› 2026, Vol. 47 ›› Issue (16) : 362-373. DOI: 10.19554/j.cnki.1001-3563.2026.16.031

Design Discussion

Design of a Kindergarten Food Education Product-service System Based on the KANO Model

GUO Yuge¹, GUO Hao^2,*

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Abstract

In response to persistent challenges in kindergarten food education in China, including curriculum fragmentation, insufficient professionalization of teaching staff, and weak home-kindergarten collaboration mechanisms, the work aims to apply the KANO model to systematically identify and quantify the needs of core stakeholders in kindergarten food education contexts, so as to provide precise need inputs and decision-making support for the design of a product-service system for preschool children's food education. By integrating the KANO model with service design methods, this study first elicited user needs through qualitative research. A KANO questionnaire comprising 15 requirement items was then developed to quantitatively analyze the attributes and priorities of these needs. Based on the core driving factors identified, a food education robot product-service system named "FoodieFun" was constructed. Five frontline kindergarten teachers were invited to evaluate its conceptual usability through prototype demonstrations and semi-structured interviews. The analysis identified four must-be needs, four one-dimensional needs, and four attractive needs, from which six core driving factors were determined. The proposed food education robot enhanced children's engagement and improved the efficiency of home-kindergarten collaboration through a dual-theme game-based narrative, an interactive closed loop of "recognition-task-feedback-reward", and home-kindergarten data-sharing functions. The KANO model can be effectively applied to needs analysis at the product-service system level for preschool children's food education. Through a proxy decision-making mechanism, it can help address the challenge of eliciting needs from "silent users". This study proposes a new design paradigm for food education product-service systems and offers an innovative solution for kindergarten food education that integrates professionalism, playfulness, and cultural relevance.

Key words

KANO model / kindergarten food education / product-service system design / user needs / food-education robot

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GUO Yuge, GUO Hao. Design of a Kindergarten Food Education Product-service System Based on the KANO Model[J]. Packaging Engineering. 2026, 47(16): 362-373 https://doi.org/10.19554/j.cnki.1001-3563.2026.16.031

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