| 王娴雅,段齐骏.基于用户使用后评价视角的碾米机优化设计需求识别[J].包装工程,2021,42(20):314-321. |
| 基于用户使用后评价视角的碾米机优化设计需求识别 |
| Recognition of Requirements for Optimized Design of Rice Milling Machine Based on the Perspective of Post-use Evaluation by Users |
| 投稿时间：2021-05-09 |
| DOI：10.19554/j.cnki.1001-3563.2021.20.037 |
| 中文关键词: 使用后评价 熵权法 层次分析法 碾米机 优化设计 |
| 英文关键词: post-use evaluation entropy weight method analytic hierarchy process rice milling machine optimized design |
| 基金项目:2021年江苏高校哲学社会科学基金项目“现代设计视角下江苏工匠精神的溯源与传承研究”(2021SJA2198) |
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| 中文摘要: |
| 目的 基于使用后用户评价视角，精准有效地识别碾米机产品的优化设计需求，从而明确设计方向，指导产品的优化升级，带给用户更加优质的使用体验。方法 以使用后评价理论为基础，从使用者视角出发，首先利用问卷调查法、访谈法等形式获取用户对于碾米机的需求，构建需求池，在此基础上进一步通过专家咨询法构建碾米机评价指标层次模型，然后根据用户使用后主观性评价，运用层次分析法求解碾米机研发设计中用户对于各项需求被满足的期望程度。其次根据用户使用后客观评价，运用熵权法获取当前市场上碾米机产品中用户需求未被满足的失望程度。最后利用对比分析，识别出目前产品中未能较好满足用户既定期望的需求项，为产品的进一步优化设计指明方向。结果 通过前期的用户调研及专家咨询等，构建碾米机评价指标层次模型，包括美学属性、人机属性、经济属性和性能属性4个维度及其包含的14项具体指标，并根据用户使用后主客观评价对比分析，识别出当前碾米机在造型、界面交互、操作性和稳定性这4个方面未能达到用户既定期望，还存在一定的优化提升空间，在后续的迭代优化设计阶段，设计师需重点关注。结论 通过对碾米机进行实例评价，帮助设计师明确了小型碾米机的具体改进方向，最终以研究结果为参考，完成了碾米机的优化设计，并通过用户评分验证了优化后的碾米机较优化前的碾米机在用户满意度方面有较好的提升。 |
| 英文摘要: |
| Based on the perspective of user evaluation after use, this paper aims to clarify the design direction, guide the optimization and upgrade of the product, and bring users a better user experience by accurately and effectively identifying the optimization design requirements of rice mill products. Based on the post-use evaluation theory and from the user’s perspective, firstly, questionnaire surveys, interviews and other forms were used to obtain users’ needs for rice mills, build a demand pool, and further build a hierarchical model of the evaluation index of rice mills through expert consultation method. Then according to the subjective evaluation of users after use, the analytic hierarchy process was used to solve the user’s expectations for the satisfaction of various needs in the R&D and design of the rice milling machine. Secondly, according to the objective evaluation of users after use the entropy method was used to obtain the disappointment degree of the users’ unmet needs in the rice mill products on the current market.. Finally, comparative analysiswas used to identify demand items in the current product that fail to better meet the user's established expectations, and point out the direction for the further optimization of the product design. Through early user research and expert consultation, a hierarchical model of evaluation indicators for rice mills was constructed, including four dimensions of aesthetic attributes, ergonomic attributes, economic attributes, and performance attributes, as well as the 14 specific indicators included. Through objective evaluation and comparative analysis of users, it is recognized that the current rice milling machine fails to meet the user's established expectations in terms of shape, interface interaction, operability and stability, and there is still room for optimization and improvement and the designer need to focus on it inthe subsequent iterative optimization design stage. Through the examples of evaluation of the rice milling machine, it helped the designer to clarify the specific improvement direction of the small rice milling machine. Finally, the optimized design of the rice milling machine was completed with the research results as reference, and the user rating verified that the optimized rice mill has a better improvement in user satisfaction than the optimized rice mill machine before. |
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