| 赵香芹.基于用户需求的智能学习桌功能优化分析[J].包装工程,2023,44(4):181-187. |
| 基于用户需求的智能学习桌功能优化分析 |
| Analysis on Function Optimization of Intelligent Learning Desk Based on User Needs |
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| DOI：10.19554/j.cnki.1001-3563.2023.04.022 |
| 中文关键词: 智能学习桌 满意度系数 Kano模型 FBS模型 用户需求分析 |
| 英文关键词: intelligent learning desk satisfaction coefficient Kano model FBS model user needs analysis |
| 基金项目:江苏省社会科学基金项目(17GLD004) |
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| 中文摘要: |
| 目的 通过优化智能学习桌功能合理性，满足用户群体对智能学习桌的功能需求，从而提升智能学习桌用户体验的满意度。方法 首先，通过设置模糊Kano模型调查问卷，收集智能学习桌功能需求信息，确定关键功能指标;其次，利用Better-Worse系数测度各功能需求满意度系数及权重，进而根据FBS模型进行功能–行为–结构的逐层映射，发现机会点并探索需求合理性;最后，开展智能学习桌控制系统的界面设计和交互设计。结论 “精准调节高度”“智能课程表”“在线课程资源”“智能到时提醒”“可投屏功能”的用户满意度及权重系数相对较高，利用满意度系数及其四象限图将智能学习桌21种功能需求分为期望型、魅力型、基本型、无差异型，并结合FBS模型设计学习桌智能控制系统界面。 |
| 英文摘要: |
| The work aims to satisfy the functional needs of user groups for intelligent learning desk by optimizing the functional rationality of intelligent learning desk, so as to improve the satisfaction of users to experience the intelligent learning desk.Firstly, by setting up a fuzzy Kano model questionnaire, the information on the functional needs of intelligent learning desk was collected and the key functional indicators were determined. Secondly, the satisfaction coefficients and weights of each functional need were measured by Better-Worse coefficients, and then a function-behavior-structure mapping was carried out according to the FBS model to find out the opportunity points and explore the need rationality. Finally, the interface design and interaction design were conducted to the intelligent learning desk control system. The user satisfaction and weight coefficients of "precise height adjustment", "intelligent course schedule", "online course resources", "intelligent prompt for time-up" and "screen projection function" are relatively high. The satisfaction coefficient and its four quadrant diagram are used to classify the 21 functional needs of the intelligent learning desk into expectation type, charm type, basic type and no-difference type, and the interface of the intelligent control system of the learning desk is designed in combination with FBS model. |
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