目的 全面保障电力高空作业人员的人身安全，从服务设计视角探索在高空坠落过程中的防护装备设计，旨在完善电力安全防护体系，确保作业人员在意外坠落时能够得到及时、有效的保护。方法 对现有高空作业防护装备进行分析，明确了服务设计思维应用于高空作业防护装备设计中的必要性;运用可视化服务设计工具，深入剖析高空作业人员心理与行为特征，提炼关键设计需求，挖掘核心设计触点，开展具有针对性的电力建设高空坠落防护气囊设计，并验证其防护性能。结果 提出了一种用于电力高空作业的高坠穿戴式防护气囊设计，该设计强化防护性能，兼顾与现有高空作业防护装备的兼容需求以及人员舒适体验。结论 将服务设计思维融入高空作业防护装备设计，创新性地提出了一种高坠防护装备的设计构想，对未来高坠防护装备的开发与创新具有指导意义，为相关领域探索提供参考。

The work aims to explore the design of protective equipment after high-altitude falls from the perspective of service design, so as to improve the power safety protection system and ensure that operators can be protected in timely, and thus ensure the personal safety of high-altitude power operators. The existing high-altitude work protective equipment was analyzed, and the necessity of applying service design thinking to the design of high-altitude work protective equipment was clarified; Visual service design tools were used to deeply analyze the psychological and behavioral characteristics of high-altitude workers, refine key design needs, explore core design contacts, and carry out targeted design of high-altitude fall protective airbags for power construction, and verify its protective performance. As a result, a high-altitude wearable protective airbag design for high-altitude electric work is proposed, which could not only enhance the protective performance, but also take into account the compatibility needs of existing high-altitude work protective equipment and the comfortable experience of personnel. In conclusion, integrating the service design thinking into the design of high-altitude work protective equipment and innovatively putting forward a design concept of high-altitude protective equipment provide reference for the exploration of relevant fields.