用户体验需求下的智能加湿器创新设计研究

刘思思; 刘建泽

doi:10.19554/j.cnki.1001-3563.2025.16.047

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包装工程（设计栏目） ›› 2025, Vol. 46 ›› Issue (16) : 524-532. DOI: 10.19554/j.cnki.1001-3563.2025.16.047

设计研讨

用户体验需求下的智能加湿器创新设计研究

刘思思¹, 刘建泽²

作者信息 +

Innovative Design of Intelligent Humidifier under User Experience Requirements

LIU Sisi¹, LIU Jianze²

Author information +

文章历史 +

摘要

目的在对智能加湿器的设计研究过程中,创新其造型、结构和交互方式,提升消费者的使用体验。方法通过对用户使用加湿器的行为流程进行用户旅程图分析,识别使用过程中可能出现的失效模式,并采用卡诺模型对用户体验进行研究和筛选。同时,应用FMEA对加湿器的失效模式进行分析,得到RPN的失效值。随后,应用功能分析系统技术（FAST）方法确定产品需求与相应的功能技术要素,并利用TRIZ理论解决产品设计中的技术矛盾,创新性地克服设计障碍。结果及结论 该方法能够有效识别用户在使用智能家电过程中遇到的失效模式,并深入分析其产生的根本原因,进而为智能加湿器的设计提供系统化的解决方案,显著提升用户的体验感与满意度。

Abstract

The work aims to integrate traditional mountain grain elements into the design of intelligent humidifiers, and innovate their shape, structure and interaction mode, so as to improve the user experience of consumers. The user journey diagram was analyzed to identify the possible failure modes in using humidifiers, and the Carnot model was used to study and screen the user experience. At the same time, the failure mode of humidifiers was analyzed by FMEA, and the failure value of RPN was obtained. Then, the functional analysis system technology (FAST) method was applied to determine the product requirement and the corresponding functional technology elements, and the TRIZ theory was used to solve the technical contradictions in product design and overcome the design obstacles innovatively. The research results show that the method can effectively identify the failure mode encountered by users in the process of using smart home appliances, and deeply analyze the root cause of its occurrence, and then provide a systematic solution for the design of intelligent humidifiers, which significantly improves the user experience and satisfaction.

导出引用

刘思思, 刘建泽. 用户体验需求下的智能加湿器创新设计研究[J]. 包装工程（设计栏目）. 2025, 46(16): 524-532 https://doi.org/10.19554/j.cnki.1001-3563.2025.16.047

LIU Sisi, LIU Jianze. Innovative Design of Intelligent Humidifier under User Experience Requirements[J]. Packaging Engineering. 2025, 46(16): 524-532 https://doi.org/10.19554/j.cnki.1001-3563.2025.16.047

中图分类号： TB472

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