目的 随着数字化与移动技术快速发展,语言学习应用程序（APP）已成为大学生学习语言的重要工具,为提升大学生使用语言学习APP满意度,本研究在心流理论下集成F-Kano/TOPSIS/TAM构建语言学习APP游戏化设计路径。方法 以韩语学习APP为例展开实证,首先通过心流理论挖掘、梳理激发用户心流体验的需求要素;其次,采用模糊Kano（F-Kano）对用户需求进行属性划分,并通过TOPSIS识别出F-Kano中关键用户需求,以此展开APP方案设计;最后,根据TAM模型对设计方案进行客观评估,研究表明该路径下设计方案可显著提升用户满意度。结论 本研究可为同类语言学习APP设计及研发提供理论参考和实践路径。
Abstract
With the rapid development of digital and mobile technologies, language learning applications (Apps) have become essential tools for college students. The work aims to integrate the Flow Theory, F-Kano, TOPSIS, and TAM to construct gamification design pathways for language learning Apps, so as to enhance their satisfaction with these Apps. With Korean language learning Apps as examples, empirical research was conducted. Initially, the Flow Theory was used to identify the elements that stimulated users' flow experiences. Subsequently, the Fuzzy Kano (F-Kano) model was applied to categorize user needs and TOPSIS was applied to identify key user needs from the F-Kano results for App design development. Finally, the design solutions were objectively assessed using the TAM model, which showed that these pathways significantly enhanced user satisfaction. This research provides theoretical references and practical pathways for the design and development of similar language learning Apps.
关键词
语言学习APP /
游戏化设计 /
心流理论 /
F-Kano /
TAM
Key words
language learning Apps /
gamification design /
Flow Theory /
F-Kano /
TAM
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基金
福建省高校人文社会科学研究基地设计创新研究课题（KF-20-23114）
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