基于Kano模型的海派AR交互式包装情感化设计研究

汪靖, 徐晋炀, 吴亮

包装工程(设计栏目) ›› 2026, Vol. 47 ›› Issue (4) : 322-336.

PDF(3182 KB)
PDF(3182 KB)
包装工程(设计栏目) ›› 2026, Vol. 47 ›› Issue (4) : 322-336. DOI: 10.19554/j.cnki.1001-3563.2026.04.028
视觉传达设计

基于Kano模型的海派AR交互式包装情感化设计研究

  • 汪靖1, 徐晋炀2, 吴亮1,*
作者信息 +

Emotional Design of Shanghai Style AR Interactive Packaging Based on Kano Model

  • WANG Jing1, XU Jinyang2, WU Liang1,*
Author information +
文章历史 +

摘要

目的 针对当今市场上海派包装视觉形象老化、文化情感缺失以及互动机制薄弱等问题,以Z世代群体为调研对象,运用Kano模型和情感化理论确定其消费优先级,设计一款海派主题的AR交互式包装。方法 首先,借助用户移情图构建出Z世代群体的行为图谱,结合情感化理论将其从本能层、行为层、反思层三个方面确定出情感化要素并进行Kano问卷发放;其次,运用Kano模型对问卷结果进行优先级划分,确定情感化需求属性类别;最后,结合Better-Worse系数构建四象限分析,对Z世代群体的情感化需求进行重要度排序。结果 根据Z世代群体的偏好,对海派文化元素、色彩等视觉方面进行优化,提供完整的包装及产品设计、AR交互式动画设计实践方案和方案评价。结论 Kano模型和情感化理论适用于海派AR交互式包装设计,可为其他地域文化在数字化领域的情感化转译提供借鉴思路。

Abstract

To address the current market issues of Shanghai style packaging such as aging visual identities, lack of cultural affect, and weak interactivity, the work aims to take Generation Z as the research population and draw on the Kano model and emotional design theory to determine consumption priorities, and develop a Shanghai style themed AR interactive packaging solution. An empathy map was used to construct a behavioural profile of Generation Z. In line with the emotional design theory, affective factors were identified at the visceral, behavioural and reflective levels, followed by the administration of a Kano questionnaire. The Kano model was then applied to prioritise the questionnaire results and to categorise the attributes of affective requirements. Finally, combined with the Better-Worse coefficients, a four-quadrant analysis was constructed to rank the importance of Generation Z's affective needs. Based on Generation Z's preferences, visual elements such as Shanghai style cultural motifs and colour were optimised, and a complete proposal was delivered, comprising packaging and product design, an AR interactive animation design practice, and an evaluation of the solution. The findings indicate that the Kano model and emotional design theory are applicable to Shanghai style AR interactive packaging design and offer a transferable approach for the affective translation of other regional cultures within the digital domain.

关键词

海派文化 / AR / 交互式包装 / Kano模型 / 情感化设计 / Z世代

Key words

Shanghai style culture / augmented reality (AR) / interactive packaging / Kano model / emotional design / Generation Z

引用本文

导出引用1
汪靖, 徐晋炀, 吴亮. 基于Kano模型的海派AR交互式包装情感化设计研究[J]. 包装工程. 2026, 47(4): 322-336 https://doi.org/10.19554/j.cnki.1001-3563.2026.04.028
WANG Jing, XU Jinyang, WU Liang. Emotional Design of Shanghai Style AR Interactive Packaging Based on Kano Model[J]. Packaging Engineering. 2026, 47(4): 322-336 https://doi.org/10.19554/j.cnki.1001-3563.2026.04.028
中图分类号: TB482   

参考文献

[1] 董慧, 金汉. 数字时代中华文明的传承与发展[J]. 中南民族大学学报(人文社会科学版), 2025, 45(1): 11-24.
DONG H, JIN H.Inheritance and Development of Chinese Civilization in the Digital Age[J]. Journal of South-Central Minzu University (Humanities and Social Sciences), 2025, 45(1): 11-24.
[2] 柳武妹, 宋鹏飞, 杨巧英. 增强现实与虚拟现实对消费者心理的影响及作用机制[J]. 珞珈管理评论, 2025(2): 33-56.
LIU W M, SONG P F, YANG Q Y.The Impact of Augmented Reality and Virtual Reality on Consumers and the Mechanism[J]. Luojia Management Review, 2025(2): 33-56.
[3] 杨颖. AR技术赋能品牌包装设计的技术分析与应用研究[J]. 绿色包装, 2025(1): 200-205.
YANG Y.Technical Analysis and Application Research of AR Technology Enabling Brand Packaging Design[J]. Green Packaging, 2025(1): 200-205.
[4] 马琳. 从“何谓海派”到“何为上海”——对“何谓海派”系列展览的再思考[J]. 美术观察, 2023(12): 34-36.
MA L.From "What Is Shanghai Style" to "What Is Shanghai"—Rethinking about the Series Exhibition "What Is Shanghai Style"[J]. Art Observation, 2023(12): 34-36.
[5] 吴春茂, 黄沛瑶. 上海“设计之都”建设中的海派文化推广策略研究[J]. 东华大学学报(社会科学版), 2022, 22(4): 84-89.
WU C M, HUANG P Y.A Study on the Promotion Strategies of Shanghai Style Culture in the Construction of Shanghai "Design Capital"[J]. Journal of Donghua University (Social Science), 2022, 22(4): 84-89.
[6] 王健. 中华优秀传统文化传承与弘扬的上海实践及进一步思考[J]. 上海文化, 2024(8): 15-20.
WANG J.Practice and Further Reflection on the Inheritance and Promotion of Excellent Traditional Chinese Culture in Shanghai[J]. Shanghai Culture, 2024(8): 15-20.
[7] 上海市人民政府. 上海市社会主义国际文化大都市建设“十四五”规划 [EB/OL].[2021-09-02] [2025-05-01]. https://www.shanghai.gov.cn/nw12344/20210902/167294c60727444f8ac1d84b65fbbb70.html.
Shanghai Municipal People's Government. The 14th Five-Year Plan for the Construction of Shanghai as a Socialist International Cultural Metropolis[EB/OL].[2021-09-02] [2025-05-01]. https://www.shanghai.gov.cn/nw12344/20210902/167294c60727444f8ac1d84b65fbbb70.html.
[8] 杨林林, 吴德兴. 包装设计中的传统文化符号研究[J]. 包装工程, 2023, 44(2): 332-334.
YANG L L, WU D X.Traditional Cultural Symbols in Packaging Design[J]. Packaging Engineering, 2023, 44(2): 332-334.
[9] HUANG Z Y, JUNG E.Analyzing the Application of Traditional Chinese Cultural Elements in Brand Packaging Design with Design Semiotics: A Case Study of Modern China Tea Shop[J]. Journal of Psychology Research, 2024, 14(7): 215-222.
[10] 陈岚. 论上海老字号品牌包装设计中海派文化的集体情感共鸣[J]. 上海包装, 2017(1): 35-37.
CHEN L.On the Collective Emotional Resonance of Shanghai Style Culture in the Packaging Design of Shanghai Time-Honored Brands[J]. Shanghai Packaging, 2017(1): 35-37.
[11] 刘虹. 海派文化视域下包装插图设计与视觉传播[J]. 设计艺术研究, 2021, 11(6): 68-70.
LIU H.Design and Visual Communication of Packaging Illustrations in the Perspective of Shanghai-Style Culture[J]. Design Research, 2021, 11(6): 68-70.
[12] 王晶, 杜晓雯. 基于情感化设计理念下的纸品包装设计[J]. 中国造纸, 2024, 43(12): 196.
WANG J, DU X W.Paper Packaging Design Based on Emotional Design Concept[J]. China Pulp & Paper, 2024, 43(12): 196.
[13] 罗兵. 海派非遗视域下特色伴手礼包装创意路径探究[J]. 上海视觉, 2024(3): 65-73.
LUO B.Research on Creative Packaging Design of Characteristic Souvenirs from Shanghai Intangible Heritage Perspective[J]. Shanghai Vision, 2024(3): 65-73.
[14] 邓欣芮. 海派文化下的插画在老字号化妆品包装视觉中的再设计应用研究[D]. 武汉: 武汉纺织大学, 2023.
DENG X R.Research on the Application of Illustration in the Visual Redesign of Time-Honored Cosmetics Packaging under Shanghai Culture[D]. Wuhan: Wuhan Textile University, 2023.
[15] SCHLEIDGEN S, FRIEDRICH O, GERLEK S, et al.The Concept of "Interaction" in Debates on Human- Machine Interaction[J]. Humanities and Social Sciences Communications, 2023, 10: 551.
[16] 张大鲁, 叶凯婷. 跨界联名趋势下食品包装设计的互动性[J]. 食品与机械, 2021, 37(6): 126-130.
ZHANG D L, YE K T.Research on the Interaction of Food Packaging Design from the Perspective of Cross-Border Integration[J]. Food & Machinery, 2021, 37(6): 126-130.
[17] GU C, HUANG T, WEI W, et al.The Effect of Using Augmented Reality Technology in Takeaway Food Packaging to Improve Young Consumers' Negative Evaluations[J]. Agriculture, 2023, 13(2): 335.
[18] 崔楠, 陈全, 徐岚, 等. 当历史文创产品遇上AR: 增强现实技术产品展示对消费者历史文创产品评价的影响[J]. 南开管理评论, 2021, 24(6): 50-61.
CUI N, CHEN Q, XU L, et al.When Historical-Cultural Creative Products Meet AR: The Effect of Augmented Reality Product Display on Consumers' Evaluation of Historical-Cultural Creative Products[J]. Nankai Business Review, 2021, 24(6): 50-61.
[19] DE SOUZA GALDINO ACIOLY A, SOARES M M. Mobile Augmented Reality Systems Applied to Food Packaging - a Heuristic Evaluation[C]//2017 19th Symposium on Virtual and Augmented Reality (SVR). Curitiba, Brazil. IEEE, 2017: 243-252.
[20] 王怡瑾, 许佳. 基于叙事设计的红色文创产品开发研究——以扎西会议为例[J]. 设计, 2025, 38(1): 62-65.
WANG Y J, XU J.Research on the Development of Red Cultural and Creative Products Based on Narrative Design—Take the Zhaxi Conference as an Example[J]. Design, 2025, 38(1): 62-65.
[21] 万云云, 胡志才. 基于红色文化元素的“南昌拌粉”AR包装设计[J]. 湖南包装, 2022, 37(6): 197.
WAN Y Y, HU Z C.AR Packaging Design of "Nanchang Mixed Rice Noodle" Based on Red Cultural Elements[J]. Hunan Packaging, 2022, 37(6): 197.
[22] YOU F, HE H F, CUI W.A Review of Sustainable Urban Regeneration Approaches Based on Augmented Reality Technology: A Case of the Bund in Shanghai[J]. Sustainability, 2022, 14(19): 12869.
[23] 尹泽和. 纸包装设计中的互动性元素对消费者体验提升的影响[J]. 造纸信息, 2024(12): 161-162.
YIN Z H.The Influence of Interactive Elements in Paper Packaging Design on the Promotion of Consumer Experience[J]. China Paper Newsletters, 2024(12): 161-162.
[24] 何佳, 向云波. 文化转译视角下“敦煌诗巾”文创AR包装设计策略研究[J]. 中国包装, 2025, 45(10): 78-81.
HE J, XIANG Y B.Research on the Packaging Design Strategy of "Dunhuang Poetry Towel" under the Perspective of Cultural Translation[J]. China Packaging, 2025, 45(10): 78-81.
[25] 闫晓雪, 叶洪图. AR艺术光晕体验中的虚实空间悖论研究[J]. 建筑与文化, 2025(10): 170-172.
YAN X X, YE H T.A Study on the Virtual-Real Paradox in the Aura Experience of AR Art[J]. Architecture & Culture, 2025(10): 170-172.
[26] LEE Y C, HUANG S Y.A New Fuzzy Concept Approach for Kano's Model[J]. Expert Systems with Applications, 2009, 36(3): 4479-4484.
[27] 陆颖, 张蕙薪, 张雅婷, 等. 图书馆科学数据服务项目需求类型和服务优先序研究[J]. 图书情报工作, 2025, 69(3): 90-101.
LU Y, ZHANG H X, ZHANG Y T, et al.Research on Library Scientific Data Service Project Demand Type and Service Priority[J]. Library and Information Service, 2025, 69(3): 90-101.
[28] 王雯艳, 刘丹. 文创品牌体验设计对消费者购买意愿的影响: 基于KANO模型[J]. 商业经济研究, 2024(24): 63-66.
WANG W Y, LIU D.Influence of Wenchuang Brand Experience Design on Consumers' Purchase Intention: Based on KANO Model[J]. Journal of Commercial Economics, 2024(24): 63-66.
[29] 朱剑刚, 崔丽娜, 祁倩, 等. 基于情感化设计的文创产品设计研究——以“宋瓷文创”设计实践为例[J]. 家具与室内装饰, 2023, 30(1): 80-85.
ZHU J G, CUI L N, QI Q, et al.Research on the Cultural and Creative Product Design Based on the Emotional Design—Taking the Design Practice of Song Porcelain Cultural and Creative Product as an Example[J]. Furniture & Interior Design, 2023, 30(1): 80-85.
[30] 郑镇华, 严波, 安春钰, 等. 基于A-Kano模型的瘦身饮食类APP情感化设计[J]. 包装工程, 2024, 45(4): 307-316.
ZHENG Z H, YAN B, AN C Y, et al.Emotional Design of Slimming Diet APP Based on A-Kano Model[J]. Packaging Engineering, 2024, 45(4): 307-316.
[31] LIU C, SAMSUDIN M R, ZOU Y W.Emotional Design of Packaging: A Bibliometric Analysis[J]. Studies in Media and Communication, 2024, 12(2): 172.
[32] 辛凤, 侯冉, 彭弘毅. 基于KANO模型的耀州窑文创产品情感化设计[J]. 包装工程, 2024, 45(18): 93-101.
XIN F, HOU R, PENG H Y.Emotional Design of Yaozhou Kiln Cultural and Creative Products Based on KANO Model[J]. Packaging Engineering, 2024, 45(18): 93-101.
[33] 戴子婧, 陈绘, 颜廷旻. 基于情感层级的高校文创产品移情设计策略[J]. 工业工程设计, 2023, 5(3): 1-8.
DAI Z J, CHEN H, YAN T M.Empathetic Design Strategy of College Cultural and Creative Products Based on Emotional Hierarchy[J]. Industrial&Engineering Design, 2023, 5(3): 1-8.
[34] 何玉莲, 章宏泽. 移情设计在博物馆交互体验图形设计中的运用——以独立海港博物馆为例[J]. 装饰, 2021(7): 128-129.
HE Y L, ZHANG H Z.Application of Empathic Design in Interactive Experience Graphic Design of Museum: Taking Independence Seaport Museum as an Example[J]. Zhuangshi, 2021(7): 128-129.
[35] 刘文良, 马雪寒, 马言璞. 基于数理方法的醴陵釉下五彩瓷跨界文创设计研究[J]. 家具与室内装饰, 2025, 32(1): 17-23.
LIU W L, MA X H, MA Y P.Cross-Border Cultural and Creative Design of Liling Underglaze Multicolour Porcelain Based on Mathematical Methods[J]. Furniture & Interior Design, 2025, 32(1): 17-23.
[36] 高文斌, 张双南, 冯翀, 等. “青创汇”: 洞见Z世代的未来[J]. 科技导报, 2021, 39(16): 97-100.
GAO W B, ZHANG S N, FENG C, et al."Earning Foreign Exchange by Youth": Insight into the Future of Generation Z[J]. Science & Technology Review, 2021, 39(16): 97-100.
[37] 马超. Z世代情绪消费的意识形态景观、风险及其防范[J]. 思想理论教育, 2025(6): 105-111.
MA C. Ideological Landscape, Risk and Prevention of Emotional Consumption of Generation Z[J]. Ideological & Theoretical Education, 2025(6): 105-111.
[38] 卢加文, 袁一帆, 陈雅. Kano模型下科学数据共享平台用户需求分析及优化策略[J]. 图书馆工作与研究, 2025(9): 45-56.
LU J W, YUAN Y F, CHEN Y.User Demand Analysis and Optimization Strategies for Scientific Data Sharing Platforms under Kano Model[J]. Library Work and Study, 2025(9): 45-56.
[39] 聂虹, 李芮. 基于Z世代情感化需求的文创IP形象设计研究[J]. 设计, 2025, 38(4): 19-23.
NIE H, LI R.Research on the Image Design of Cultural and Creative Ip Based on the Emotional Needs of Generation Z[J]. Design, 2025, 38(4): 19-23.
[40] 刘焘, 常婷, 徐利平, 等. 旗袍衣领类型与门襟样式搭配的视觉感受研究[J]. 纺织导报, 2020(12): 65-68.
LIU T, CHANG T, XU L P, et al.A Study on the Visual Perception of the Matching of Qipao Collar Type and Placket Style[J]. China Textile Leader, 2020(12): 65-68.
[41] 庞惠文, 张增红, 唐玉. 开窗设计在食品包装设计中的应用[J]. 绿色包装, 2019(6): 57-60.
PANG H W, ZHANG Z H, TANG Y.Application of Fenestration Design in Food Packaging Design[J]. Green Packaging, 2019(6): 57-60.
[42] 曹宇卿, 马莉. Z世代背景下的中国潮玩消费及潮玩IP产业发展分析[J]. 玩具世界, 2023(1): 13-15.
CAO Y Q, MA L.Analysis on China's Designer Toy Consumption and Designer Toy IP Industry Development under the Background of Generation Z[J]. Toys World, 2023(1): 13-15.
[43] 虞重干, 张基振. 当代民间体育的价值重构与城市和谐社会构建——上海市承兴小区体育特色社区文化推动和谐社区建设的实证[J]. 武汉体育学院学报, 2006, 40(11): 8-12.
YU C G, ZHANG J Z.Value of Folk Sports and Construction of Urban Harmonious Society—A Field Investigation about the Construction of Harmonious Community Propelled by Community Culture with Sports Features[J]. Journal of Wuhan Sports University, 2006, 40(11): 8-12.
[44] 王惠玉, 师晟. “孟菲斯”风格研究及其在当代视觉设计中的应用[J]. 美术教育研究, 2023(14): 132-134.
WANG H Y, SHI S.Memphis Style Research and Its Application in Contemporary Visual Design[J]. Art Education Research, 2023(14): 132-134.
[45] 游溪, 吴泽涛. 近年上海都市剧的生活美学研究[J]. 中国电视, 2024(5): 27-31.
YOU X, WU Z T.Study on Life Aesthetics of Shanghai Metropolitan Drama in Recent Years[J]. China Television, 2024(5): 27-31.
[46] 孔亮, 高福进. 上海红色文化资源的特色、优势及研究述评[J]. 上海文化, 2020(10): 14-23.
KONG L, GAO F J.Red Culture Resources in Shanghai: A Review of the Characteristics, Advantages, and Related Studies[J]. Shanghai Culture, 2020(10): 14-23.
[47] 聂燕. 老字号品牌纸包装的海派文化元素分析[J]. 中国造纸, 2025, 44(6): 205-206.
NIE Y.Analysis of Shanghai Culture Elements of Time-Honored Brand Paper Packaging[J]. China Pulp & Paper, 2025, 44(6): 205-206.
[48] 沈唯. 江南文化视域中的上海设计现代性[J]. 东华大学学报(社会科学版), 2024, 24(2): 107-117.
SHEN W.The Modernity of Shanghai Design in the Perspective of Jiangnan Culture[J]. Journal of Donghua University (Social Science Edition), 2024, 24(2): 107-117.
[49] 胡珊, 刘晶. 模糊综合评价法在产品设计方案决策中的应用[J]. 机械设计, 2020, 37(1): 135-139.
HU S, LIU J.Application of Fuzzy Comprehensive Evaluation Method in Product Design Scheme Decision[J]. Journal of Machine Design, 2020, 37(1): 135-139.

基金

中国工艺美术学会2024年度工艺美术科研课题(CNACS2024-Ⅱ-5); 中国高等教育学会2024年度高等教育科学研究规划课题(24MY0408); 上海市高等教育学会2024年度规划课题(2QYB24176)

PDF(3182 KB)

Accesses

Citation

Detail

段落导航
相关文章

/