智能座舱语音提示风格对驾驶员认知与行为表现的影响研究

邓灵; 景春晖

doi:10.19554/j.cnki.1001-3563.2026.14.011

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包装工程（设计栏目） ›› 2026, Vol. 47 ›› Issue (14) : 119-129. DOI: 10.19554/j.cnki.1001-3563.2026.14.011

工业设计

智能座舱语音提示风格对驾驶员认知与行为表现的影响研究

邓灵, 景春晖^*

作者信息 +

Impacts of Voice Prompt Styles in Intelligent Cockpits on Drivers' Cognitive Load and Behavioral Performance

DENG Ling, JING Chunhui^*

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文章历史 +

摘要

目的探讨不同语音提示风格在智能座舱交互中的作用,分析其通过情绪感知与认知负荷调节过程对驾驶员主观体验与行为表现产生的差异化影响,为自动驾驶人机交互设计提供参考。方法通过模拟自动驾驶任务,设置命令式、合作式与礼貌式三类语音提示风格,招募43名有驾驶经验的大学生作为被试。实验中结合接管绩效、脑电、生理及主观量表对不同提示风格的效果进行对比分析。结果不同提示风格对驾驶员的接管表现和情绪体验有显著影响。命令式提示可显著缩短接管时间,但伴随着更高的认知负荷和较低的情绪体验;合作式提示有助于提升驾驶员的情绪舒适度和系统可用性,但接管时间相对较长;礼貌式提示在降低主观负荷和增强使用接受度方面表现良好,但在任务执行效率上有所不足。结论不同语音提示风格在接管表现与交互体验感之间展现出差异化优势。未来智能座舱设计可根据任务情境灵活选择提示策略,从而在驾驶效率与用户体验之间实现平衡,提升自动驾驶交互系统的适用性与人性化水平。

Abstract

The work aims to investigate the role of different voice prompt styles in the interaction of intelligent cockpits, analyze their differentiated impacts on the subjective experience and behavioral performance of drivers through the process of emotion perception and cognitive load (CL) regulation, and provide references for the human-computer interaction (HCI) design of automated driving (AD). A within-subjects experiment was conducted with 43 licensed college student drivers who experienced three types of voice prompts, command, cooperative, and polite. The effects of different prompt styles were compared and analyzed by combining takeover performance, electroencephalogram (EEG), physiological and subjective scales. The results revealed that different prompt styles had significant impacts on drivers' takeover performance and emotional experience. Command-style prompts significantly shortened takeover time but increased cognitive workload and reduced emotional valence; cooperative-style prompts enhanced emotional comfort and perceived usability but led to longer response times; and polite-style prompts reduced subjective workload and improved acceptance, though they showed lower task execution efficiency. Overall, voice prompt styles demonstrated distinct advantages across takeover security and the interactive experience. These findings highlight the importance of tailoring voice prompt strategies in intelligent cockpit design to balance safety and user experience (UX) in automated driving and enhance the applicability and humanization level of the automated driving interaction system.

导出引用1

邓灵, 景春晖. 智能座舱语音提示风格对驾驶员认知与行为表现的影响研究[J]. 包装工程. 2026, 47(14): 119-129 https://doi.org/10.19554/j.cnki.1001-3563.2026.14.011

DENG Ling, JING Chunhui. Impacts of Voice Prompt Styles in Intelligent Cockpits on Drivers' Cognitive Load and Behavioral Performance[J]. Packaging Engineering. 2026, 47(14): 119-129 https://doi.org/10.19554/j.cnki.1001-3563.2026.14.011

中图分类号： TB482

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