基于Kano-AHP-FAST的博物馆研学交互设备设计研究

范蒙

doi:10.19554/j.cnki.1001-3563.2026.14.042

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包装工程（设计栏目） ›› 2026, Vol. 47 ›› Issue (14) : 484-496. DOI: 10.19554/j.cnki.1001-3563.2026.14.042

设计研讨

基于Kano-AHP-FAST的博物馆研学交互设备设计研究

范蒙^*

作者信息 +

Design of Interactive Devices for Museum Study Tours Based on Kano-AHP-FAST

FAN Meng^*

Author information +

文章历史 +

摘要

目的响应“双减”政策,优化博物馆研学交互设备,解决传统设备存在的“重展示轻互动”“内容与课标脱节”等突出问题,切实提升中小学生研学体验质量。方法以实地观察、网络行为数据挖掘及深度访谈为基础,构建基于多源数据融合研究范式的初步需求池;通过KANO模型进行需求属性解构;进一步采用AHP层次分析法,对每个需求维度权重系数进行量化,构建判断矩阵;FAST方法为实现用户需求对产品功能模块的系统化映射,建立功能架构树。结果依据设计要素制定满足中小学生博物馆研学需求的智能交互设备概念设计方案。结论构建的KANO-AHP-FAST集成模型为有效支持“双减”政策落地和“馆校协同”模式建设的教育装备研发、推进素质教育改革提供了系统化的解决方案,具有重要的实践价值。

Abstract

In response to the "Double Reduction" policy, the work aims to optimize the interactive device for museum study tours and address the prominent issues with traditional devices, such as "overemphasizing display over interaction" and "content disconnecting from curriculum standards", thereby substantially enhancing the quality of study tour experiences for primary and secondary school students. Based on field observations, online behavioral data mining, and in-depth interviews, a preliminary requirement pool was constructed through a multi-source data fusion research paradigm. The KANO model was applied to deconstruct requirement attributes. Subsequently, the Analytic Hierarchy Process (AHP) was employed to quantify weight coefficients for each requirement dimension, forming a judgment matrix. The FAST method enabled systematic mapping of user requirements to product functional modules, establishing a functional architecture tree. Based on these design elements, a conceptual design proposal for intelligent interactive devices meeting K-12 students' museum study tour needs was formulated. The Kano-AHP-FAST integrated model developed in this work provides a systematic solution for educational equipment research and development, supporting the implementation of the "Double Reduction" policy and the development of the "museum-school collaboration" model, advancing quality education reform, and holds significant practical value.

导出引用1

范蒙. 基于Kano-AHP-FAST的博物馆研学交互设备设计研究[J]. 包装工程. 2026, 47(14): 484-496 https://doi.org/10.19554/j.cnki.1001-3563.2026.14.042

FAN Meng. Design of Interactive Devices for Museum Study Tours Based on Kano-AHP-FAST[J]. Packaging Engineering. 2026, 47(14): 484-496 https://doi.org/10.19554/j.cnki.1001-3563.2026.14.042

中图分类号： TB472

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