| 卢纯福,肖子皓,傅晓云.基于Kano模型的家用集成灶用户体验设计[J].包装工程,2020,41(20):91-96. |
| 基于Kano模型的家用集成灶用户体验设计 |
| Household Integrated Stove User Experience Design Based on Kano Model |
| 投稿时间：2020-09-11 修订日期：2020-10-20 |
| DOI：10.19554/j.cnki.1001-3563.2020.20.015 |
| 中文关键词: 用户体验 Kano模型 家用集成灶 |
| 英文关键词: user experience Kano model household integrated stove |
| 基金项目: |
|
| 摘要点击次数: |
| 全文下载次数: |
| 中文摘要: |
| 目的 探讨用户体验理念在家用集成灶产品创新设计中的应用。方法 根据唐纳德∙A∙诺曼的需求层次理论提炼出产品设计的感官体验、交互体验、情感体验三大体验要素，通过访谈法和现场观察法获取用户对家用集成灶的体验需求，并使用Kano模型对需求进行分类及筛选，得到自清洁、防干烧保护和延时吸烟三项一维属性需求；方便目测火焰、烟机联动等四项期望属性需求以及整体风格与厨房相适应等五项魅力属性需求，并结合用户相对满意度系数按需求重要度进行排序。结论 提出家用集成灶通过块面结合、色彩对比统一、材质协调细腻以满足协调统一的感官体验；通过提供良好的观火体验、厨具匹配、食物定量功能并简化烟机的操作以满足简化精细的交互体验；通过加入空气净化技术来提供健康舒适的情感体验。最终提出概念设计方案，且该设计方案已被某企业采纳，验证了研究的可行性。 |
| 英文摘要: |
| The work aims to explore the application of user experience concept in the innovative design of household integrated stove products. According to Donald∙A∙Norman’s theory of hierarchy of needs, the three experience elements of sensory experience, interactive experience and emotional experience of product design were extracted. The user experience needs for household integrated stoves were obtained through interviews and on-site observations, and the Kano model was used to classify and filter the needs to get three basic needs, such as self-cleaning, anti-drying and delayed smoke exhaustion. Four expected needs such as flame feedback, range hood-switch linkage, etc. and five fascinating needs, such as overall appearance, kitchen coordination, etc. were inspected visually and ordered combined with the user’s relative satisfaction coefficient according to the importance of demand. It is put forward that the household integrated stove can meet the coordinated and unified sensory experience through the combination of block and surface, uniform color contrast and delicate material coordination, satisfy the simplified and fine interactive experience by providing a good experience of flame observation, kitchenware matching and food quantification and simplifying the operation of the hood and provide a healthy emotional experience by adding air purification technology. The conceptual design is proposed and has been adopted by a company to verify the feasibility of the research. |
|
查看全文
查看/发表评论 下载PDF阅读器 |
| 关闭 |
|
|
|
